Account Manager (Lead) - eBay Live

Account Manager (Team Leader) At eBay

At eBay, we're more than a global ecommerce leader we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers and help us connect people and build communities to create economic opportunity for all.

About the Team and Role

eBay is redefining the future of commerce with eBay Live, a dynamic, interactive livestream shopping experience that brings buyers and sellers together in real time. Through livestream, sellers can showcase products, build trust, and connect authentically with audiences. eBay Live is the next evolution of ecommerce, blending entertainment and shopping in a format that's engaging, immediate, and community-driven. Join a fast-paced, innovative team as we bring this exciting live-shopping experience to Australia and shape the future of how people discover and purchase products online.

We're looking for an Account Manager (team leader) to help sellers thrive on eBay Live. You'll be the trusted partner guiding top sellers after they launch helping them grow audiences, drive GMV, and become category leaders.

This role combines relationship management, strategy, and performance coaching. You'll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live's broader growth vision.

What you will accomplish :

• Drive eBay Live seller success.
• Own a portfolio of active sellers and drive growth through coaching, data insights, and performance management.
• Monitor seller health and activity, including stream frequency, GMV, and engagement metrics.
• Collaborate cross-functionally with Category Management, Programming, Marketing, and GCX to deliver a seamless seller experience.
• Provide actionable recommendations to improve seller performance from stream structure and storytelling to audience retention and pricing.
• Identify and escalate product or operational issues affecting seller success.
• Champion your sellers internally bringing their feedback into strategy, product, and marketing conversations.
• Coach and develop AM team members, fostering accountability, growth, and continuous performance improvement.

What you will bring :

If you're passionate about eCommerce and want to be part of eBay Live in eBay Australia, this is the role for you. We offer a competitive salary and benefits package, and an opportunity to work with a talented and dynamic team.