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General Manager
General ManagerLandscape Workshop • Fort Lauderdale, FL, United States
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General Manager

General Manager

Landscape Workshop • Fort Lauderdale, FL, United States
26 days ago
Job type
  • Full-time
Job description

As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You’ll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team—back-office services, recruiting, training, equipment, marketing, and more—you’ll have the tools to succeed, but the branch’s performance is ultimately yours to lead.

Our customers expect the same Landscape Workshop experience— “ Quality Service – Dedicated Professionals – Proactive Management” —from every branch. As GM, you ensure that promise is kept.

Key Responsibilities

Leadership & Culture

  • Build and sustain a performance-driven, safety-first culture.
  • Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.

Operational Excellence

  • Oversee production schedules, resource planning, and quality control across multiple projects.
  • Maintain labor efficiency and optimize workflows for maximum productivity.
  • Financial & Sales Performance

  • Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
  • Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
  • Understand and leverage financial statements to make informed decisions.
  • Customer Satisfaction & Retention

  • Ensure delivery of exceptional service to achieve 90%+ customer retention.
  • Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
  • Team Development

  • Recruit, train, and mentor Account Managers, Field Managers, and crews.
  • Identify high-potential team members for advancement and actively develop their careers.
  • Conduct regular performance reviews and provide actionable feedback.
  • Continuous Recruitment

  • Maintain an active recruiting pipeline to meet current and future staffing needs.
  • Qualifications

  • Experience : Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
  • Sales & Service : Proven success managing customer relationships and driving revenue.
  • Technical Skills : Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
  • Financial Acumen : Experience interpreting financial statements and using metrics to guide decisions.
  • Education : Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience / certifications may substitute).
  • Communication : Strong written and verbal communication skills in English.
  • Leadership Mindset : Commitment to developing people both professionally and personally.
  • Why Landscape Workshop?

    We invest in our leaders by providing comprehensive support : recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You’ll have the freedom to run your branch like an entrepreneur—with the backing of a strong, growing company.

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    General Manager • Fort Lauderdale, FL, United States

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