Front Desk Associate Front Desk Agent 2nd Shift Part Time

Part-time

Description

Our Front Desk Agents serve our conference center guests by creating a welcoming and purposeful experience from the moment they arrive.

They bring God Glory by offering support hospitality and kindness in every interaction. As one of the first points of contact for our guests its important that our agents are warm helpful and create a lasting positive impression. By serving in this role you are helping us fulfill our Mission of Impacting Lives for Gods Glory through Purposeful Hospitality!

2pm-10pm

Part Time

Some weekends & holidays maybe required

Responsibilities

• Coordinates guest arrival logistics by preparing group welcome packets issuing meal tickets and programming electronic room keys to ensure a seamless check-in experience.
• Demonstrates a strong understanding of the reservation process including providing accurate information updating booking details and communicating effectively with guests and relevant Conference Center departments.
• Delivers exceptional guest service by responding to inquiries providing directions facilitating check-ins and relaying guest requests to appropriate teams with professionalism and courtesy.
• Executes cashier responsibilities including accurately receiving processing and reconciling guest payments in accordance with established procedures.
• Oversees lost and found management and monitors Front Desk supply inventory ensuring organized operations and timely replenishment of materials.
• Assists with end-of-conference procedures including account reconciliation and billing support to ensure accurate financial closeout
• Other duties as assigned

Requirements

Education Work Experience and Other Qualifications

Physical Demands and Work Environment

Required Experience :

IC

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette

Employment Type : Part-Time

Experience : years

Vacancy : 1