Talent.com
Service Supervisor

Service Supervisor

Milton CATMilford, MA, United States
17 days ago
Job type
  • Full-time
Job description

Service Supervisor

Job Locations

US-MA-Milford

ID

2025-5816

Category

Service / Technician

Type

FT Non-Union (FTN)

Overview

Milton CAT is looking for a Service Supervisor who is highly driven and understands how to drive business and process. If you are a strong leader who runs an efficient shop, knows how to get things done and wants to support an iconic brand of the highest quality and best supported products in the industry, we look forward to hearing from you.

Milton CAT is looking to invest in and develop the right individual with the goal of expanding our market share as well as launching your career path within Milton CAT. You will go through extensive training covering "who we are at Milton CAT", the products, parts and services we represent and sell, our internal systems and departments as well as the industry as a whole.

Salary Range : $70,000 - 80,000 annual + bonus eligible.

Benefits include :

Paid Time Off + 8 company paid holidays

  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement - available to FT employees with 1 year+ of service
  • Additional supplemental offerings and discount programs
  • Employee Referral Program

Responsibilities

  • Keep jobs flowing : Jobs in, jobs out, service reports written, warranty claims determined, invoices closed.
  • Become an integral part of the team : Listen, learn, contribute and continue to drive improvements.
  • Pick the right technician for the right job.
  • Drive metrics and business to run an efficient and profitable shop.
  • Co-create annual goals and budget, in alignment with the organization's financial and operational objectives.
  • Drive and support a strong safety culture.
  • Effectively communicate / negotiate with customers concerning reviewing / scheduling jobs, explaining invoices.
  • Oversee work order accuracy and closing process and the appropriateness of parts and labor.
  • Manage, mentor, develop and coach service technicians
  • Minimum Educational Requirements

    Bachelor's degree in Business Management or related business field is preferred. Equivalent education and relevant work experience may be considered in lieu of a Bachelor's degree.

    Qualifications

  • Demonstrated ability to lead teams, set expectations and execute results
  • Strong service department operations background and experience
  • Highly process / metrics driven, knows how to run a highly efficient service department
  • Solid communication and negotiation skills (with employees, customers and vendors)
  • Proficient in technology (ERP systems, desktop / cloud applications, operational reports)
  • Strong problem-solving skills and detail oriented with a high level of accuracy.
  • Highly driven, sense of urgency, strong customer service orientation, does not punch a clock
  • This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

    Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background checks and drug test are required as part of our pre-employment process.

    Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO / AA employer. Milton CAT is a Drug-Free workplace.

    Create a job alert for this search

    Service Supervisor • Milford, MA, United States

    Related jobs
    • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    TJXWaltham, MA, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Full-Time Customer Service Supervisor

    Full-Time Customer Service Supervisor

    Kohl'sNorth Smithfield, RI, US
    Full-time
    In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develo...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Banking Supervisor

    Relationship Banking Supervisor

    BankTalent HQDouglas, MA, United States
    Full-time
    We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our DouglasBranch. We are group of talented, professional individuals passionate about su...Show moreLast updated: 30+ days ago
    • Promoted
    Hub Supervisor

    Hub Supervisor

    O'Reilly AutomotiveWorcester, MA, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor Operational Services Worcester

    Supervisor Operational Services Worcester

    UnitedHealth GroupWorcester, MA, US
    Full-time
    For those who want to invent the future of health care, here's your opportunity.We're going beyond basic care to health programs integrated across the entire continuum of care.Supervises assigned e...Show moreLast updated: 15 days ago
    • Promoted
    Supervisor, International Teams

    Supervisor, International Teams

    Odysseys UnlimitedNewton, MA, United States
    Full-time
    Odysseys Unlimited, a Newton (Massachusetts) based tour operator and direct marketer, provides international small group tours to older Americans, including members of some of the country's most pr...Show moreLast updated: 16 days ago
    • Promoted
    Client Service Supervisor

    Client Service Supervisor

    VCA Animal HospitalsNorthborough, MA, US
    Full-time
    We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager / Administrator, the Client Service ...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor, Custodial Services (Overnight)

    Supervisor, Custodial Services (Overnight)

    InsideHigherEdProvidence, Rhode Island, United States
    Full-time
    Supervisor, Custodial Services (Overnight).To view the full job posting and apply for this position, go to : .US / staff-careers-brown / job / Philip-D-Andrews-Memorial-Building / Supervisor Custodial-Servi...Show moreLast updated: 22 days ago
    • Promoted
    Service Supervisor

    Service Supervisor

    Chadwick-BaRossWest Warwick, RI, US
    Full-time
    The Service Supervisor is responsible for the supervision and scheduling of the shop and field service technicians and repair of the equipment. This role also oversees new and used equipment prepara...Show moreLast updated: 25 days ago
    • Promoted
    Supervisor 1

    Supervisor 1

    ZOLL Medical CorporationPawtucket, RI, US
    Full-time
    At ZOLL, we're passionate about improving patient outcomes and helping save lives.We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, softwar...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Supervisor

    Guest Service Supervisor

    Global Partners LPWorcester, MA, United States
    Full-time +1
    Now Hiring for Guest Service Supervisors - Full-time and / or Part-time.With nearly 1,600 locations, primarily in the Northeast, Global is one of the largest independent owners, suppliers and operato...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Supervisor

    Customer Service Supervisor

    MichaelsNewton, MA, US
    Full-time +1
    Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...Show moreLast updated: 30+ days ago
    • Promoted
    Service Supervisor

    Service Supervisor

    CintasCumberland, RI, US
    Full-time
    Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Supervisor Operational Services Auburn

    Supervisor Operational Services Auburn

    UnitedHealth GroupAuburn, MA, US
    Full-time
    Supervises assigned employees and activities for the efficient administration of medical office activities.Coordinates a broad range of functions including medical assistant duties, scheduling, ele...Show moreLast updated: 15 days ago
    • Promoted
    Facilities Supervisor

    Facilities Supervisor

    RCM Technologies, Inc.Norwood, MA, US
    Permanent
    Facilities Supervisor -First Shift.Our client provides coatings that are applied to a variety of metals – including stainless steel, nitinol and silver-plated copper – and used in numer...Show moreLast updated: 1 day ago
    • Promoted
    Supervisor Operational Services South Borough

    Supervisor Operational Services South Borough

    UnitedHealth GroupSouthborough, MA, US
    Full-time
    Supervises assigned employees and activities for the efficient administration of medical office activities.Coordinates a broad range of functions including medical assistant duties, scheduling, ele...Show moreLast updated: 15 days ago
    • Promoted
    Poker Supervisor

    Poker Supervisor

    Bally's CorporationLincoln, RI, United States
    Full-time
    Bally's Corporation (NYSE : BALY) is a global casino-entertainment company with a growing omni-channel presence.Bally's owns and operates 19 casinos across 11 states, along with a golf course in New...Show moreLast updated: 30+ days ago
    • Promoted
    Food Service Supervisor

    Food Service Supervisor

    Adams and Associates, Inc.Grafton, MA, US
    Full-time
    Responsible for the supervision and management of the food service area.Supervises and manages all kitchen / food service staff to include Job Corps and Work-Based Learning students assigned to the d...Show moreLast updated: 3 days ago