Business Analyst (Customer & Partner)

Description

As a business analyst, you will be responsible for Customer and Partner team analytics. You will partner with team leads and operations teams, to understand needs, define KPIs, build dashboards, annual planning cycles, quota setting and conduct in-depth analysis. You will use problem-solving skills for the day-to-day creation and maintenance of KPIs and insights, and expert research capabilities and strategic vision for identifying issues and conducting in-depth analysis. You are expected to help drive data-based decisions within the departments, building on your business understanding. The position is situated under the Business Operations Analytics team, in order to provide full go-to-market context and company metrics ownership.

What you'll do :

Act as the point of contact for all Customer  and Partner analytics needs.Own and manage metrics, monitoring, forecasting, and reporting.

• Drive the analytics discussion internally with departments leadership and operations.
• Respond to and deliver ad hoc reporting requests.
• Responsible for collaborating with leaders to gather all necessary data for quarterly business reviews, business plans, and other strategic data initiatives.
• Present and explain changes in key performance indicators to key stakeholders, and provide actionable recommendations.

Conduct deep dives into drivers of performance (renewal rates, churn, partner performance across sales cycle, etc.).Create, support, and maintain data models, reports, and dashboards (BI solution), by working closely with Operations and Data Engineers.Collaborate with cross-functional teams including Business Applications, Operations, Sales, etc.

What we expect :

Job Benefits

Salary range guidance for this position is : $110,000 - $125,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

Armis, the cyber exposure management & security company , protects the entire attack surface and manages an organization’s cyber risk exposure in real time. In a rapidly evolving, perimeter-less world, Armis ensures that organizations continuously see , protect and manage all critical assets - from the ground to the cloud . Armis secures Fortune 100, 200 and 500 companies as well as national governments, state and local entities to help keep critical infrastructure, economies and society stay safe and secure 24 / 7.

Armis is a privately held company headquartered in California.