HVAC / R Manager

Job Description

Position Summary

The Department Head – HVAC will lead and oversee all HVAC / R operations within the company’s service area in New Jersey and Pennsylvania. You will set strategic direction, manage day‐to‐day operations of the HVAC team, ensure high service quality and customer satisfaction, maintain profitability and operational efficiency, enforce safety and compliance standards, and drive growth of the HVAC department.

Key Responsibilities

• Plan, schedule and supervise all HVAC work across multiple sites (commercial, industrial, institutional) including installation of HVAC systems, major equipment (chillers, boilers, cooling towers, rooftop units), ductwork, process HVAC, and refrigeration systems.
• Develop and implement the operational strategy for the HVAC / R department : service, installation, maintenance, retrofit and capital‐project work.
• Lead, mentor and manage a team of HVAC technicians, installers and service personnel; recruit, train and develop staff.
• Ensure all projects and service work comply with codes (e.g., mechanical, HVAC, electrical, ASME, etc.), company standards and safety regulations.
• Work closely with Sales / Estimating to support new business development : pre‐bid review, scope of work development, estimation, and hand‐off to operations.
• Ensure preventive maintenance programs for HVAC / R equipment and systems are implemented and tracked to reduce downtime, improve energy efficiency and extend equipment life.
• Maintain and review departmental performance metrics : revenue, margin, productivity, first‐time fix rate, service contract renewal, customer satisfaction.
• Develop and manage the department budget : cost control, labor utilization, equipment, materials, subcontractors.
• Provide technical leadership and oversight of complex HVAC / R systems : large chillers, boilers, rooftop units, process cooling / heating, controls.
• Collaborate with other disciplines (mechanical, electrical, fabrication) within the company to deliver integrated solutions.
• Drive continuous improvement : standardize work processes, training programs, safety programs, quality assurance, cost reduction initiatives.
• Serve as escalation point for major service issues or client relationships; represent the company in customer meetings as needed.

Required Qualifications & Experience

Preferred / Additional Qualifications

Working Conditions & Physical Requirements