Seasonal Customer Service Representative - Hollywood North - Pembroke Pines

Seasonal Customer Service Representative

The Enterprise Rent-A-Car brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Representative. The Seasonal Customer Service Representative will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. This position is seasonal and employment will start no earlier than December 1, 2025 and end on or before April 30, 2026. The pay for this position is $16.50 / hour. This position will be located at 2090 N STATE ROAD 7 HOLLYWOOD, FL 33021. This is a full time seasonal position 40 hours per week.

Apart from religious observations, must be available to work one of the schedules below :

Monday 9 : 00am-5 : 00pm

Tuesday 9 : 00am-5 : 00pm

Wednesday 9 : 00am-5 : 00pm

Saturday 8 : 00am-5 : 00pm

Sunday 8 : 00am-5 : 00pm

or

Monday 9 : 00am-6 : 00pm

Thursday 9 : 00am-6 : 00pm

Friday 9 : 00am-6 : 00pm

Saturday 9 : 00am-6 : 00pm

Sunday 9 : 00am-6 : 00pm

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
• Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
• Place outgoing calls for callback management, and miscellaneous calls as assigned
• Assist to assess condition of rental upon return
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Qualifications