Residence Beach House Manager

Residence Beach House Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being / fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

This role will not be onboarded until August 1, 2025. As the Residence Beach House Manager, you will be responsible for the day-to-day management of our Residents pool / beach and recreational facilities as well as the operation of the Restaurant. This includes ensuring safety standards are met, overseeing staff, maintaining pool equipment, managing schedules, and developing engaging recreational activities. The ideal candidate will be a proactive leader with a passion for customer service and recreational management.

Be part of the pre-opening team!

Oversee the operation and maintenance of the pool, recreational areas, and related facilities.

Develop and implement policies and procedures to ensure the safety and satisfaction of all pool and recreation users.

Train new team members and provide ongoing coaching to maintain high levels of productivity and guest satisfaction.

Ensure compliance with all safety regulations, including water quality standards, safety equipment, and emergency protocols.

Manage pool scheduling for private events, group lessons, recreational programs, etc.

Plan, organize, and lead recreational programs, events, and activities for guests or residents.

Monitor and manage budgets for pool and recreation operations, including staffing and supplies.

Manage inventory, ordering, and control costs to maximize profitability.

Assist in overseeing daily restaurant operations, including opening and closing procedures.

Supervise and support front-of-house and back-of-house staff, ensuring adherence to company policies and standards.

Support the creation and quality assurance of daily service sequences through adherence to daily check lists and hands-on coaching.

Actively support the development of team members through training, mentorship, and leadership.

Handles all resident interactions with the highest level of hospitality and professionalism accommodates special requests whenever possible; resolves resident complaints; assists residents in all inquiries. Responds to all resident requests in an accurate and timely manner, making recommendations based on local knowledge and residence protocol.

2 + years of proven experience as a Pool Manager, Recreation Manager, or similar role in a recreational or hospitality environment. Experience in luxury residences or a similar high-end environment is considered an asset.

Proven experience in a supervisory or management role within the restaurant industry.

Knowledge of restaurant operations and familiarity with POS systems.

Strong leadership and management skills, with the ability to motivate and manage a team.

Knowledge of pool maintenance, water chemistry, and safety protocols.

CPR, First Aid, and Lifeguard certifications required (or willingness to obtain).

Excellent communication and interpersonal skills.

Strong attention to detail and problem-solving skills are required.

Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs.

Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States. Bi-lingual fluency in Spanish is preferred.

Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you :

Lucrative salary!

Market-leading benefits package that includes : Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!

Time off plans starting on the day of hire!

An opportunity to be a part of a cohesive team in an inclusive work environment!

Complimentary and discounted hotel stays around the world!

Wellbeing and mental health initiatives and focused company!

Embracement and promotion of diversity in our workplace!

Complimentary employee meals and beverages!

Tuition reimbursement!

US work authorization is required.