Job Type
Full-time
Description
JOB SUMMARY :
The Food & Beverage Manager is directly responsible for managing the daily operations of the F&B department at Cowabunga Bay to achieve Guest Service and Financial Goals. This person ensures Food & Beverage provides excellent Guest Service and exceptional Food Quality.
DUTIES / RESPONSIBILITIES :
- Manage Day-to-Day operation of the Food & Beverage department to ensure outstanding Guest Service and exceed all departmental profitability goals.
- Hire, train, supervise and evaluate the seasonal team including seasonal leadership to ensure operating efficiency.
- Coordinate staffing / scheduling and control labor expenses.
- Oversee Food & Beverage Product (order, portion, rotate, etc.) and control Cost of Sales expenditures.
- Manage locations to ensure that all revenue goals are exceeded.
- Develop and revise training materials and operating policies.
- Ensure team has what it needs to be successful, focus on growth of team.
- Ensure compliance with all laws including Health Department and Alcohol regulations.
- Enforce Departmental and Company Policies and Procedures.
- Make recommendations targeting increased sales, profits and Guest Satisfaction.
- Assists in developing and implementing strategic and long-term plans for the Food & Beverage Department.
- Drive sales through service programs, upselling, incentives, etc.
- Provide assistance in whatever front line capacity is needed.
- Work varied shifts including weekends and holidays and long hours during Summer months.
- Other duties as assigned.
Requirements
Minimum of two years' experience in Food & Beverage leadership. Industry (Water Park, Theme Park or other related entertainment) strongly preferred.Strong written and oral communication skills.Strong organizational skills and ability to manage multiple tasks / operations in a fast paced, high volume environment.Experience with Microsoft, Scheduling Software, Point of Sale and Inventory Systems.Ability to relate to Guests and Employees to resolve problems.Have or be able to obtain Food Handler's Permit, Food Manager's Certification and Alcohol Server's License.Must have the ability to positively coach and influence others.