Claim Specialist - Property Field Inspection

Location US-TN-Chattanooga Job Category Claims and

Investigation Position Type Regular Full Time Req ID 42691 Overview

Being good neighbors – helping people, investing in our

communities, and making the world a better place – is who we are at

State Farm. It is at the core of how we operate and the reason for

our success. Come join a #1 team and do some good! Responsibilities

Join our team as a Property Field Inspection Claim Specialist and

showcase your expertise in handling accident and weather-related

claims for homeowners, commercial properties, and large losses. We

are looking for an experienced and highly skilled professional to

contribute to our dynamic team. You will be the first point of

contact to meet with our insureds, explain coverage, estimate

damages, and help them through the claims process while providing

Remarkable service. Key Responsibilities : Conduct on-site

inspections and assessments of property damages for both

residential and commercial claims Collaborate with policyholders,

insurance agents, and other involved parties to gather information

and resolve claims efficiently May occasionally require interacting

with parties who express strong emotions or concerns about ongoing

inspections or claim resolutions Provide exceptional customer

service throughout the claims process, addressing inquiries and

concerns promptly and professionally Gather necessary evidence,

document findings, and prepare detailed reports to support the

claims handling process Investigate and adjust both personal and

commercial property claims with exposures up to $500,000 Evaluate

coverage and policy terms to determine the validity of claims and

ensure compliance with local regulations Negotiate and settle

claims within the authorized limits, considering policy provisions,

industry standards, and company guidelines Where you'll work : This

position is located in Chattanooga, TN. Competitive candidates

should reside within one of the listed zip codes and will service

this same territory : 37408 37410 37411 37411 37412 37414 37415

37416 37419 37421 37422 37424 37450 37826 37874 37880 37885 38139

38141 This is a Remote-Field position in which you will work from

home and utilize a mobile office / vehicle for in-person

appointments. Although the primary work location is in the field,

with a commutable distance from home, there will be opportunities

for virtual work to be completed at home. Additionally, there may

be occasions where you will be required to travel outside your

assigned area to assist in other territories. Hours of operation

are continually evaluated and may change based on business need.

Successful candidates are able and willing to work flexible

schedules and may be asked to work overtime and / or irregular hours.

Qualifications Competitive candidates must demonstrate : Experience

as a Property Field Inspection Claim Specialist in the insurance

industry, specifically in property claims Strong knowledge of

property insurance policies, coverage and claim handling practices

Knowledge of both residential and commercial building construction

Familiarity with local regulations and compliance requirements in

your assigned territory Excellent communication and interpersonal

skills to effectively interact with clients, agents, and other

stakeholders Proven effective communication skills to handle

difficult / emotional conversations with a customer-minded focus

Proven ability to assess damages, estimate repair costs, and

negotiate settlements Detail-oriented with strong organizational

and analytical skills Proficient in using claims management

software and other relevant tools Physical agility to allow for :

frequent lifting, carrying and climbing a ladder; ability to

navigate roofs at various heights for inspection of both

residential and commercial structures; ability to crawl in tight

spaces May be required to complete Rope and Harness Safety

Training. A valid driver's license is required Preferred :

Bachelor's Degree in a related field or equivalent work experience

Experience in handling complex or high-value claims Construction

background Water mitigation inspection experience Xactimate,

XactContents Additional Details : Employees must successfully

complete all required training, including applicable licensing

exam(s) and background checks required of various state(s). State

Farm recently implemented new pre-employment assessments.

Candidates that have previously taken an assessment may be asked to

participate in additional testing Our Benefits Because work-life

balance is a priority at State Farm, compensation is based on our

standard 38 : 45-hour work week! Potential starting salary range :

$59,059.65- $90,000.00 annuallyStarting salary will be based on

skills, background, and experience High end of the range limited to

applicants with significant relevant experience Potential yearly

incentive pay up to 15% of base salary At State Farm, we offer more

than just a paycheck. Check out our suite of benefits designed to

give you the flexibility you need to take care of you and your

family! Get Paid! On top of our competitive pay, you are eligible

for an annual raise and bonus. Stay Well! Focus on you and your

family’s health with our robust health and wellbeing programs.

State Farm pays most of your healthcare premium, and we offer

multiple healthcare plan options, including a high deductible plan.

All medical plans provide 100% coverage for in-network preventative

care, AND you and your family have access to vision, dental,

telemedicine, 24 / 7 mental health professionals, and much more!

Develop and Grow! Take advantage of educational benefits like

industry leading training programs, top-notch tuition assistance

programs, employee resource groups, and mentoring. Plan Ahead! Plan

for those big moments in life with benefits like

fertility / IVF / adoption assistance, college coaching, national

discount programs, interactive monthly financial workshops, free

financial coaching, and more. You can also start a savings account

or consider financing through our State Farm Federal Credit Union!

Take a Little “You” Time! You will have access to our generous time

off policies designed so you can plan around holidays, family

events, volunteering, or just to take a relaxing day off. With the

opportunity to initially earn up to 20 days annually plus parental

leave, paid holidays, celebration day, life leave (40 hours / year),

bereavement leave, and community service / education support days,

there will be plenty of time for you! Give Back! We offer several

ways to give back through our Matching Gift Program, Good Neighbor

Grant Program, and the Employee Assistance Fund. Finish Strong!

Plan for retirement using free financial advisors and a 401(k) plan

with company contributions of up to 7% of your salary. Visit our

State Farm Careers page for more information on our benefits,

locations, and the hiring process of joining the State Farm team!

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