Rape Crisis Specialist

Job no : 528894

Work type : Staff Full Time

Location : UMass Amherst

Department : Center for Women and Community

Union : PSU

Categories : Student Affairs & Services, Counseling / Health / Wellness

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued—and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

Under the general supervision of Associate Director for Counseling and Rape Crisis Services, the Rape Crisis Specialist assists with the administration and provision of services for the daily operations of 24 hour comprehensive services for victims / survivors and the family and friends of victims / survivors of sexual and relationship violence. The incumbent will participate in violence prevention efforts and education to meet grant, program, and departmental goals.

This is a grant-funded position, with reappointment dependent on grant renewal and funding availability.

Essential Functions

• Provide short term peer counseling; crisis intervention; medical, legal and academic advocacy; safety planning; case management; and facilitate related support groups throughout Hampshire County.
• Responsibilities can include meeting and communicating with other service providers about clients.
• Comply with all relevant regulations, policies, standards, and protocols including those regarding privileged communication between rape crisis counselors and victims, and mandated reporting of abuse.
• Assist to administer and participate in the daily operations of 24 hour rape crisis services including ensuring scheduling and staffing of hotline, and providing and / or scheduling back-up to ensure coverage. Participate in training and selection and can provide supervision and support to program staff.
• Consult and participate in implementation of violence prevention outreach, education, and training for diverse populations.
• Maintain and complete timely reports to document accurate service data and other related administrative need such as travel, procard, etc. Generate relevant reports; participate in organizational and committee meetings; maintain positive working relationship with partners and stakeholders and provide consultation as assigned.
• Lead and participate in program and organizational projects and initiatives, as assigned, to meet current program goals and priorities.

Other Function

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

Physical Demands / Working Conditions

Work Schedule

Salary Information

Level 26

PSU Salary Range

Special Instructions to Applicants

Upload your resume, along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first. Early submissions are recommended.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Advertised : Nov 4 2025 Eastern Standard Time

Applications close : Feb 8 2026 Eastern Standard Time

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