Sr. IT Systems Engineer, Email & Collaboration

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Job Description :

The Sr. IT Systems Engineer, Email & Collaboration is a forward-thinking technical subject matter expert (SME) responsible for designing, implementing, modernizing, and continuously optimizing enterprise email and Microsoft 365 collaboration solutions. This includes on-premises Exchange, hybrid Exchange deployments, and Microsoft 365 cloud-native services.

This engineer applies expertise in email routing, security, and enterprise policy enforcement to ensure reliability, availability, and security of corporate messaging and collaboration platforms. The role also plays a critical part in shaping how employees collaborate across M365; guiding the effective use of distribution lists, shared and group mailboxes, Microsoft Teams, and related services.

Working hand-in-hand with a SharePoint Collaboration Engineer, this role contributes to a comprehensive enterprise collaboration strategy. The engineer will also support business growth through integration of acquired companies, federation with partner organizations, and secure enablement of guest access. A strong background in email security is required, including spam filtering, phishing and malware protections, and domain security through DMARC / DKIM / SPF / CAN-SPAM.

This experienced, self-motivated engineer provides technical proficiency in efficiently completing initiatives and tasks for the rest of the business as a member of a technology support and services team. This role is a self-starter and collaborates within IT, with peer groups, and with vendors to provide world-class collaboration platforms. This role will participate in the on-call rotation providing 24 / 7 coverage.

The successful engineer is an advanced technical subject matter expert who can apply knowledge and research to deliver innovative solutions, including automation wherever possible. Strong documentation skills are required as this role is an escalation path for lower support tiers. The engineer must be passionate, results-driven, and highly skilled in email and M365 collaboration technologies.

Duties and Responsibilities

• Provide expert-level design, implementation, and support for on-premises Exchange, hybrid Exchange, and M365 Exchange Online environments.
• Configure and manage enterprise email routing, connectors, and transport rules to ensure reliable and secure mail delivery.
• Develop, maintain, and enforce enterprise-level email and collaboration policies, including data protection and compliance requirements.
• Guide effective use of distribution lists, shared and group mailboxes, M365 groups, and related services to enhance enterprise collaboration.
• Partner with SharePoint Collaboration Engineer to deliver integrated, comprehensive M365 collaboration capabilities.
• Support mergers, acquisitions, and partnerships by integrating new organizations, federating external directories, and enabling secure guest access.
• Implement and maintain email security controls, including spam / malware filtering, phishing protection, and domain integrity (DMARC, DKIM, SPF, CAN-SPAM).
• Provide advanced troubleshooting and serve as an escalation point for messaging and collaboration-related incidents.
• Create and maintain detailed documentation, process guides, and knowledge-sharing materials for cross-functional IT teams.
• Participate in disaster recovery and business continuity planning and testing for email and collaboration systems.
• Continuously identify opportunities for automation and process improvement to reduce technical debt and improve service efficiency.
• Collaborate with security and compliance teams to ensure alignment with governance, risk, and compliance requirements.

Qualifications

Education

Experience

Key technologies include :

Work Location & Flexibility

Open to remote workers.

Core hours are Monday - Friday 9 : 00am - 3 : 00pm Central Time.

If the candidates is based in either New York City or Minneapolis, these office locations follow a hybrid work model. Employees in these locations are expected to work on-site a minimum of two days per week . Please note that specific business units or role requirements may necessitate additional in-office days based on team collaboration needs or operational priorities.

Physical Demands

Typical office environment which includes extended periods of time sitting or standing, working on a personal computer, typing, using a mouse, using a phone, and participating in video conferences, etc.

The base salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time.

$99,000.00 - $172,700.00

Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.