Sr. Product Owner Self-Service Strategy

Our Group Benefits Digital team is seeking a Senior Product Owner which will be responsible for self-service portal and mobile capabilities utilized by plan holders / employers brokers members and dental providers. This position is embedded within the business and will collaborate closely with a technical lead to drive a focused team of developers and QA professionals to achieve key results for the Group Benefits addition this Product Owner role is responsible for the end-to-end digital experience for a specified persona(s) and will be responsible for collaborating with other groups within the business and technology to identify and implement important capabilities for our customers and partners. This is an exciting time to join Guardian as we accelerate our digital capabilities across product experience benefits administration claims / leave management and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and partners.

You Will :

Translate the product vision and strategy for Guardians online self-service portal and / or mobile app into actionable team backlogs including user stories with clear acceptance criteria and tasks ensuring alignment with business goals and customer needs.

Work closely with the Product Manager to prioritize and implement process improvements track progress and communicate updates to stakeholders

Collaborate closely with other Product Managers business stakeholders and technical leads to deliver high-impact solutions.

Serve as a bridge between customer-facing activities and internal IT teams ensuring clear communication and alignment.

Document and communicate business and technical requirements supporting both strategic and tactical initiatives.

Manage and mentor a small team of developers and testers driving execution on priority items and fostering a culture of continuous improvement.

Conduct go-to-market readiness activities and support release planning.

Integrate customer research and feedback into product development cycles.

Ensure digital solutions are compliant.

You Have :

Bachelors degree or equivalent work experience.

A minimum of 5-7 years of experience in product management or a related field

Proven experience in defining and driving product roadmaps integrating customer research and ensuring compliance with data / AI standards

Strong knowledge of product journey mapping business process improvement and OKR (objectives and key results) management.

Experience working with cross-functional teams and leading small technical teams.

Excellent communication and teamwork skills; ability to be customer-facing and translate business needs into technical solutions.

Ability to manage multiple tasks set priorities and meet deadlines in a fast-paced environment.

Required skills :

Objectives and Key Results (OKR)

Product Requirements

Product Backlog Management

Root Cause Analysis (RCA)

Solution Delivery

Reporting Relationship :

As a Senior Product Owner you will report to a Product Manager Self-Service Strategy. The assigned persona (plan holder / employer member broker or dental provider) will be determined as part of the interview process and communicated as part of the job offer.

Location :

The work arrangement for this position will be hybrid (3 days per week in a local Guardian Office).

Guardian Life is not currently or in the foreseeable future sponsoring employment order to be a successful applicant you must be legally authorized to work in the United States without the need for employer sponsorship.

Salary Range :

$118980.00 - $195465.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education experience knowledge and abilities of the successful addition to salary this role may also be eligible for annual sales or other incentive compensation.

Our Promise

At Guardian youll have the support and flexibility to achieve your professional and personal goals. Through skill-building leadership development and philanthropic opportunities we provide opportunities to build communities and grow your career surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardians Purpose to inspire well-being we are committed to offering contemporary supportive flexible and inclusive benefits and resources to our colleagues. Explore our company benefits at apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age race color creed religion sex affectional or sexual orientation national origin ancestry marital status disability military or veteran status or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individuals known limitations related to pregnancy childbirth or related medical conditions unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and / or to receive other benefits and privileges of employment please contact .

Current Guardian Colleagues : Please apply through the internal Jobs Hub in Workday.

Required Experience :

Senior IC

Key Skills

Marketing,Data Visualization,Tableau,Customer Segmentation,Microsoft Powerpoint,Investment Banking,Strategic Planning,Financial Modeling,Customer relationship management,Management Consulting,Google Suite,Analytics

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 118980 - 195465