Regional Director of Field Operations

💰 Competitive Pay :   Hourly rates start at $30 per hour , with higher compensation available for candidates with meaningful multi-site leadership experience.

What You’ll Be Doing :

• Lead the operational success of 2–5 dental offices across the New York Metro Area, ensuring high standards in patient care, team performance, and operational efficiency.
• Travel to practices at least four days per week to engage directly with office teams, support initiatives, and foster a culture of accountability and excellence.
• Oversee onboarding and integration for new hires, ensuring a smooth transition and alignment with company culture and expectations.
• Design and implement training programs that empower team members with the skills and tools needed to succeed.
• Provide ongoing coaching and mentorship for office managers and field teams to strengthen leadership and drive performance.
• Monitor patient interactions and service delivery, ensuring each location consistently delivers an exceptional patient experience.
• Support and guide team members through escalated situations, while reinforcing best practices in daily operations.
• Collaborate with senior leadership to identify inefficiencies and execute process improvements across all offices.
• Analyze KPIs and operational data regularly to assess performance, identify trends, and implement strategic solutions.
• Lead initiatives focused on continuous improvement in patient care, employee engagement, and practice growth.

What We’re Looking For :