Applications Systems Analyst Sr - Epic Cheers -Analytics

Description

Become part of an inclusive organization with over 40,000

teammates, whose mission is to improve the health and well-being of

the unique communities we serve.

Summary :

UNC Health’s Digital Health &

Innovation team is seeking a highly skilled Senior

Analyst with expertise in Epic Cheers

Campaigns and / or Healthy Planet to help advance our

patient engagement and marketing automation strategy. This position

will focus on building and optimizing front-end campaign logic to

accurately identify and target the right patient and prospective

patient populations, ensuring our outreach efforts are data-driven,

compliant, and aligned with organizational goals. In addition to

supporting traditional patient engagement efforts, this role will

collaborate closely with Marketing and Population Health teams to

ingest and operationalize prospective patient data into Epic

Cheers. The Senior Analyst will also design and maintain robust

reporting and dashboards to measure campaign performance, ROI, and

the overall value delivered to UNC Health.

Responsibilities : Design,

build, and maintain Epic Cheers Campaigns using complex rules and

logic to identify appropriate populations for targeted

outreach.

Partner with Marketing and

Analytics teams to integrate prospective patient data sources into

Epic, enabling outreach to potential patients not yet attributed to

UNC Health.

Translate campaign requirements

into efficient and scalable logic within Epic (using Rule Editor,

Reporting Workbench, Healthy Planet registries, or Clarity / Caboodle

queries).

Develop and support comprehensive

campaign performance dashboards, tracking metrics such as reach,

engagement, conversion, and ROI.

Collaborate with stakeholders to define value frameworks for

campaigns (e.g., downstream appointments, care gap closure, network

retention, or revenue influence).

Ensure

campaign data accuracy, segmentation integrity, and consistency

across multiple concurrent initiatives.

Establish and maintain standardized templates and governance for

campaign logic, documentation, and

reporting.

Identify opportunities to

improve efficiency, automation, and alignment between clinical,

operational, and marketing outreach.

Support UNC Health’s strategic shift toward data-driven,

omnichannel engagement, leveraging the Epic platform as the

foundation for personalized outreach and patient experience

improvement.

The ideal candidate

will have 3+ years of hands-on Epic experience, preferably

with Epic Cheers Campaigns, Healthy Planet, or other population

management tools. Proven ability to analyze requirements and build

data logic to support targeted campaigns. Experience with Epic

reporting tools (Rule Editor, Reporting Workbench, SlicerDicer,

Clarity / Caboodle). Strong analytical, documentation, and

organizational skills with a detail-oriented mindset. Demonstrated

ability to manage multiple projects in a fast-paced environment and

communicate effectively across business and technical

teams.

Other

Information

Education

Requirements :

Bachelor’s degree in Computer Science, Information Systems

Management or related field (or equivalent combination of

education, training and experience).

Licensure / Certification

Requirements :

• Preferred : Epic certification

or “accreditation” in Cheers Campaigns and / or Healthy Planet (or

similar Epic modules such as MyChart)

Professional Experience Requirements :

Bachelor's degree : Four (4) years of experience with IT

systems and / or related operational experience.

Associate's degree : Six (6) years of IT systems and / or

related operational experience.

diploma or GED : Eight (8) years of IT systems and / or related

operational experience.

Knowledge / Skills / and

Abilities Requirements :

and communication skills. Ability to work well in a team

environment. Demonstrated ability to successfully manage multiple

tasks simultaneously. Highly responsive to internal customers.

Job Details

Legal Employer : NCHEALTH

Entity : Shared Services

Organization Unit : ISD Business and

Revenue Cycle

Work Type : Full Time

Standard Hours Per Week :

40.00

Salary Range :  $41.04 - $59.00 per

hour (Hiring Range)

Pay offers are

determined by experience and internal equity

Work Assignment Type : Remote

Work Schedule : Day Job

Location of Job : US : NC : Morrisville

Exempt From

Overtime : Exempt : Yes

This

position is employed by NC Health (Rex Healthcare, Inc., d / b / a NC

Health), a private, fully-owned subsidiary of UNC Health Care

System, in a department that provides shared services to operations

across UNC Health Care; except that, if you are currently a UNCHCS

State employee already working in a designated shared services

department, you may remain a UNCHCS State employee if selected for

this job.

Qualified applicants will be considered without regard to race,

color, religion, sex, sexual orientation, gender identity, national

origin, age, genetic information, disability, status as a protected

veteran or political affiliation.

UNC Health

makes reasonable accommodations for applicants' and

employees' religious practices and beliefs, as well as

applicants and employees with disabilities. All interested

applicants are invited to apply for career opportunities. Please

email applicant.accommodations@unchealth.unc.edu if you need a

reasonable accommodation to search and / or to apply for a career

opportunity.