Principal HR ConsultantMassachusetts Nonprofit Network • Boston, MA, United States
Principal HR Consultant
Massachusetts Nonprofit Network • Boston, MA, United States
4 days ago
Job type
Full-time
Job description
# Principal HR ConsultantPositively Partners### Job Description
About Positively Partners
Positively Partners delivers integrated, people-centered consulting services to social impact organizations. Our services include recruitment, HR outsourcing, and consulting on people practices related to compensation, employee engagement, and inclusion.Founded by nonprofit leaders in 2016, we help social sector organizations access high-quality, inclusion-focused HR services essential to achieving their missions. We’re a team of learners, HR professionals, and equity practitioners committed to helping employees thrive in support of their organization’s mission. Our home bases are in Boston, MA and Washington, DC, with a remote team across the United States, allowing us to deliver services through a mix of in-person and virtual channels.You can learn more about Positively Partners and our service offerings at.
About PositivelyHR
PositivelyHR is our outsourced HR service, providing mission-driven organizations with comprehensive, high-quality HR solutions. We function as an extension of our clients’ teams, offering expert support in compliance, payroll and tax processing, benefits administration, policy development, and employee relations.
The Opportunity
We are seeking a
Principal HR Consultant
to join the
PositivelyHR
team and serve as a strategic thought partner and trusted advisor to our nonprofit clients. In this senior-level role, you will lead on employee relations, performance management, accommodations, leave administration, and HR compliance in our client engagements—guiding people managers and organizational leaders through complex and sensitive personnel matters with empathy, clarity, and confidence.This role is ideal for a service-driven HR professional with deep expertise in employment law and HR best practices, a coaching mindset, and a strong orientation toward practical problem-solving that balances policy, risk, and values. You’ll work closely with a diverse range of leaders—from first-time supervisors to executive teams—helping them navigate challenges, strengthen management capabilities, and foster inclusive, people-centered practices. As a core member of the PositivelyHR team, you’ll also contribute to process development, team learning, and the continued evolution of our services.
Key Responsibilities
Client Advisory & Case Management
Serve as the primary advisor to people managers and organizational leaders on a wide range of employee relations matters, including performance concerns, interpersonal conflicts, accommodations, and corrective actions
Provide real-time guidance and problem-solving on employee issues, while scaffolding and equipping managers and leaders with long-term strategies for sustainable resolution
Partner with people managers to implement performance improvement plans and manage progressive discipline practices, balancing legal compliance alongside equitable and strengths-based practices
Investigate and support resolution of employee complaints, escalating appropriately and ensuring alignment with legal obligations and organizational values
Deliver “push in” conflict resolution support, including mediations and facilitated conversations
Lead and manage leave of absence cases, ensuring compliance with applicable federal and state laws, consistent application of organizational policies, and accurate payroll processing through clear direction and handoffs
Help organizations assess and mitigate risk by ensuring alignment with employment law, internal policies, and best practices
Provide clear, actionable recommendations and documentation that supports compliance and effective management
Collaborate with legal counsel and PositivelyHR leadership to address high-level, high-risk, or highly complex issues
Coaching & Capacity Building
Coach managers and leaders through sensitive personnel decisions, building their people management skill and confidence when navigating sensitive employee matters
Support the rollout of HR policies and people practices by helping managers apply them in practical, values-aligned ways
Facilitate manager learning opportunities–including office hours and workshops–on performance management topics such as goal-setting, leading performance conversations, etc.
Help managers and leaders build internal muscle for handling employee issues by modeling effective conversations, documentation, and strategic thinking
Partner closely with other members of the PositivelyHR team to ensure coordinated, high-quality service and support to each client
Documentation & Practice Standards
Maintain strong documentation of casework, interventions, and client communications in alignment with internal protocols
Contribute to the continuous improvement of internal tools and processes including workflows, templates, and guidance materials to necessary to support the scaling of high-quality PositivelyHR services
May support the development or refinement of related employee handbook policies
Stay current on employment law developments, HR best practices, and contribute to internal learning and development efforts
Qualifications
There are innumerable ways to learn, grow, and excel professionally. We review each application to better know you and the unique strengths you will bring to work. We are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below :
8+ years of progressive HR experience, including substantial experience advising managers on performance management, leaves (including state statutory leaves), and employee relations
In-depth knowledge of employment laws and HR compliance practices, particularly related to accommodations, FMLA, wage & hour, and disciplinary actions. Must have experience navigating employment law in states with a complex legal landscape (i.e. CA, NY, etc.)
Proven ability to identify patterns or recurring needs to build or improve tools, templates, or frameworks enabling a consistent, impactful experience for positivelyhr clients and their managers. Ability to deliver on this strategic, high-impact work while effectively balancing the day-to-day needs of clients and managers
Demonstrated success guiding and coaching supervisors through difficult personnel issues with a strengths-based, equity-focused lens
Strong judgment and the ability to assess and respond in real time during meetings, coaching conversations, or employee interactions while maintaining alignment with policies and organizational values
Excellent communication skills, with the ability to translate legal and technical guidance into practical, values-aligned advice
Experience in a high-volume, multi-stakeholder environment—such as an HR outsourcing firm, PEO / ASO service organization, consulting or professional services firm, or a headquarters / shared-services role in a large or matrixed, multi-site organization—providing ongoing support to a portfolio of clients, departments, or regions with diverse needs and priorities. Preference for individuals with experience working in or with non-profit organizations
Skilled at balancing care for individual employees with the needs and responsibilities of the broader organization
High emotional intelligence and a calm, professional approach under pressure
Strong commitment to equity, inclusion, and people-centered HR practices
Preference for individuals with a professional certification (e.g., SHRM-SCP, SPHR)
Must be located in the United States and willing to work eastern timezone hours to accommodate Positively Partners’ primarily east coast clients
Strengths and Interests
At Positively Partners, we believe great work comes from alignment with strengths. We believe that you’ll like this role if you :
Feel energized by helping people work through hard moments with clarity and care
Embrace
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Principal Consultant • Boston, MA, United States
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