Duncan Parnell is a leading Trimble Geospatial dealer with a fast-growing Unmanned Aerial Systems (UAS) division. Our team supports surveyors, engineers, and construction professionals by delivering cutting-edge drones and positioning technology. As our UAS business is expanding, we’re looking for a reliable and adaptable Operations Assistant to help drive success behind the scenes.
This role offers opportunities to grow into more responsibility. You'll gain experience with vendors, sales systems, customer accounts, and logistics in a dynamic, technology-forward business. You will work hands-on with industry-leading UAS technology and be part of a growing, energetic team in a fast-paced, high-impact environment. And best of all, you will have access to mentorship, training, and future career development within our Trimble Geospatial team.
Responsibilities :
- Logistics & Inventory Management
Rotate and manage inventory to ensure FIFO (First-In, First-Out) practices
Pull and prepare UAS equipment for delivery or demo, including unboxing, assembling components, loading firmware, performing basic functionality checks, and ensuring all accessories and documentation are includedPalletize larger shipments and schedule pickupsMaintain accurate stock levels and help track demo / rental gearPerform basic QA checks and equipment prepAssist with drone and payload integration where neededVendor & Sales CoordinationWork with UAS vendors to track deliveries and resolve order issues
Use vendor portals to check availability and pricingAssist with onboarding new vendors and keeping price lists, EOL products, and details currentCollaborate with sub-dealers to support inventory and shipping needsSupportProcess sales orders in our ERP (P21) : convert quotes, allocate stock, generate invoices
Work closely with sales reps to ensure timely and accurate order fulfillmentCommunicate with customers to provide updates, clarify needs, and ensure a smooth post-sale experienceAssist Accounting and Sales with order troubleshooting and process updatesDocument and track service tickets or customer inquiries as neededCompetencies :
Organized & detail-oriented : you keep multiple priorities on track without dropping the ballTech-savvy & curious : you’re comfortable learning new systems like Salesforce, P21, and vendor portalsFlexible & proactive : you can pivot when plans change and take initiative without waiting for instructionTeam players : you enjoy helping internal teams and external customers succeedProblem-solvers : you’re willing to contribute to solutions when issues ariseGrowth-minded : you’re looking for a role with upward mobility and long-term opportunityRequirements :
1-3 years’ experience in operations, logistics, or inside sales (UAS or tech industry preferred)Familiarity with Salesforce, ERP systems (like P21), and general shipping platformsAbility to lift and handle UAS gear (up to 60 lbs.)Strong written and verbal communication skillsHigh school diploma or equivalent required; college coursework or technical certification a plusBenefits Include :
Medical, dental, vision, life, and long-term disability insurance availableMedical and dependent care FSA or HSA401(k) Retirement PlanPTO and HolidaysPaid Parental LeaveThe above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities
PI274268950
