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Sales Support Engineer
Sales Support EngineerDonaldson Company • Bloomington, MN, United States
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Sales Support Engineer

Sales Support Engineer

Donaldson Company • Bloomington, MN, United States
16 days ago
Job type
  • Full-time
Job description

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

As a Sales Support Engineer within the Power Gen Equipment business at Donaldson, you be responsible for supporting sales team on system upgrade and retrofit opportunities. This role will engage with customers, sales leaders, and our technical teams providing great opportunities for collaboration and personal growth. The energy sector is experiencing exciting growth, and this role will help our business capitalize on that demand. If you have strong technical and communication skills and are looking to expand your skillset into the commercial side of this business, this is a great opportunity for that development. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.

Role Responsibilities :

Provide technical product and project proposal support to customers and internal sales teams.

Recommend project and product configurations to drive sales and customer satisfaction.

Support customers and internal teams with product troubleshooting and questions and concerns about system performance.

Support customers through project quotation process

Maintain knowledge of products, technologies, and industry trends through ongoing training.

Utilize Microsoft tools (Word, Excel, PowerPoint, SharePoint, CRM) to document, present, and manage technical and customer-related information effectively.

Utilize NX CAD software to develop high-level project configuration arrangements.

Provide customer feedback and industry trends to engineering team and product owners

TRAVEL : Up to 30%

Minimum Qualifications :

Bachelor's degree or 4+ years of related technical experience

2+ years of technical or engineering experience

Preferred Qualifications :

2+ years of sales or sales support experience in a customer-facing role

Capable within NX CAD (or similar) software

Experience with Gas Turbine systems.

Knowledge of power generation and / or oil and gas markets.

Strong mechanical or technical aptitude.

Proven ability to analyze complex problems and provide effective solutions.

Excellent verbal, written and interpersonal communication skills.

Proficient with Microsoft tools (Word, Excel, PowerPoint, SharePoint, CRM).

Relocation : This position is not eligible for relocation assistance.

Annual Salary Range : $ 65,400 - $83,300 .

Actual salaries will vary based on several factors including, but not limited to applicable work experience, training, education, performance.

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.

Immigration Sponsorship Not Available :

Applicants for this position must be currently and legally authorized to work in the United States without the need for current or future sponsorship (e.g., H-1B, J-1, F-1, CPT, OPT, etc.).

Donaldson will not offer immigration sponsorship or assume sponsorship of an employment visa for this position.

International relocation or remote work arrangements outside of the U.S. will not be considered.

Keywords : product manager, new product development, product specialist, product marketing, manufacturing, technical, cross-functional

Equal Opportunity Employer, including Disability and Veterans

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and / or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and / or expression, or other status protected by law.

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Support Engineer • Bloomington, MN, United States

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