Case Aide

Cambridge, MA, USA

Full-time

FLSA Status : Non-Exempt

Clearance Requirement : None

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

Overview

SOSi is actively looking for a dedicated Case Aide to support our team in Cambridge, MA at an emergency shelter and day center for unhoused families. The Case Aide will provide administrative support for data entry and other functions to assist case managers in delivering essential services to families in need.

Essential Job Duties

• Provide administrative support to Case Managers, including data entry and maintenance of client records.
• Assist in screening guests and identifying their specific needs.
• Explain shelter programs, services, and procedures to guests, and answer any general questions they may have.
• Support Case Managers, the Community Resource Manager, and the Education, Welfare, and Recreation Manager in coordinating services and resources for families.
• Assist with locating and coordinating long-term shelter or housing options for families transitioning out of the shelter.
• Record and update guest data, ensuring all information is accurate and confidential.
• Prepare and submit reports, and discuss any issues or concerns with supervisors.
• Other duties as assigned.

Qualifications

Minimum Requirements

Preferred Qualifications

Additional Information

Work Environment

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.