Job Description
Job Description
Description :
The Load-Out Associate plays a key role in delivering excellent customer experiences by safely and efficiently loading customer-purchased items into vehicles. This position also supports warehouse operations by maintaining merchandise organization, verifying orders, and using handheld devices to locate inventory. As a frontline team member, this role represents Nellis Auction's commitment to professionalism, value creation, and exceptional service.
Key Responsibilities
- Safely and professionally load purchased merchandise into customer vehicles.
- Verify outgoing orders and ensure accuracy of items.
- Maintain and organize merchandise racks and consolidation areas.
- Use hand-held scanners or mobile devices to locate inventory quickly and accurately.
- Communicate effectively with the Customer Experience team to ensure timely service.
- Provide excellent customer service with a friendly and helpful attitude.
- Demonstrate Nellis Auction’s Core Values at all times.
- Assist with general warehouse duties as needed.
Why This Role Matters
Value to the Customer :
Enhances the customer experience by delivering purchased goods quickly and respectfully.Helps foster positive customer interactions and repeat business.Value to the Company :
Represents Nellis Auction as a professional and approachable brand ambassador.Supports long-term customer loyalty through consistent, high-quality service.Requirements :
1–2 years of warehouse or customer-facing experience preferredExcellent customer service skills and a positive attitudeStrong attention to detail and organizational skillsSelf-motivated and able to work in a fast-paced environmentBasic computer / data entry skills requiredDependable attendance and punctuality requiredBilingual skills are a plus!Physical Job Requirement
Routinely lift items weighing up to 50 lbsAbility to walk and stand for 10–11 hours per dayWork in extreme temperatures (warehouse or outdoors in summer / winter)Regular bending, squatting, reaching, and pullingMust possess vision abilities including close, distance, color, and peripheral vision, as well as depth perception and focusWhat We Offer
Competitive salary with career advancement opportunitiesPaid Time Off, Sick Pay, and Holiday PayPaid Parental LeaveMedical, Dental, and Vision Insurance401(k) with 4% company match after one year of employment