Head Teller

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JOB TITLE : Head Teller

DEPARTMENT : Corporate Branch

REPORTS TO : Branch Manager

Position Summary : The primary purpose of this position is to ensure all Tellers provide consistent, high quality customer service, including needs identification and cross-selling / referrals, while accurately and effectually processing financial transactions in strict accordance with bank's policies.

Knowledge, Skills, Requirements :

Requires at least a high school diploma or its equivalent, one or two years of job-related experience, and an adherence to the bank's training policies and requirements.

• Aptitude for mathematics
• Able to strictly follow instructions, policies, procedures, regulations, and confidential protocol
• Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures
• Excellent customer service, including customer relationship building and product and services referral skills
• First-rate supervisory skills
• Top-notch communication skills
• Competent keyboard skills and familiarity with computers
• Organizational skills, i.e., maintain an organized and efficient workspace
• Initiative
• Ability to work closely and harmoniously with others in a busy environment

Functions :

Physical Demands and Condition Requirements :

Equipment Used :

ADA : The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.