Enterprise Application Specialist IT

Job Responsibilities

• We are looking for an energetic, analytical, and detail-oriented individual to join our Commercial Management Team. The Account Manager is a key role that is responsible for our success and profitable growth with assigned customers. Responsibilities include :
• Application Management : Overseeing the implementation, upgrade, and maintenance of enterprise applications. Ensuring that software applications are configured correctly and perform optimally to meet business requirements.
• User Support and Training : Providing technical support to end-users, addressing issues related to application functionality, and conducting training sessions to enhance user proficiency with enterprise applications.
• System Integration : Designing and managing the integration of various software applications to ensure seamless data flow and interoperability within the enterprise's IT ecosystem.
• Vendor Coordination : Collaborating with software and IT service vendors for troubleshooting, obtaining application updates, and ensuring compliance with licensing agreements.
• Security and Compliance : Collaborating with IT service vendors to implement security measures to protect enterprise applications and data. Ensuring that applications comply with industry standards, regulations, and internal policies.
• Performance Monitoring : Continuously monitoring application performance, identifying potential issues before they impact business operations, and optimizing application performance when necessary.
• Project Management : Leading or contributing to projects related to the implementation or enhancement of enterprise applications. Coordinating with various stakeholders to ensure projects are completed on time and within budget.
• Documentation and Reporting : Maintaining comprehensive documentation of application configurations, integrations, and user guides. Generating reports on application performance and providing insights to inform decision-making.

Skills Required