Aircraft Scheduler - Analytics - Assoc. Dir

JOB DESCRIPTION

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

What You Will Do :

Coordinate and Schedule Aircraft Operations : Plan and organize all company aircraft flights, including arranging catering, ground transportation, and accommodations per trip requirements.

Logistics Management : Oversee all logistical aspects of flight operations to ensure seamless execution and exceptional service for passengers and crew.

Maintenance Collaboration : Work directly with the maintenance team to verify aircraft availability and readiness for scheduled operations.

Flight Scheduling & Charter Requests : Manage and oversee all flight schedules and respond to charter requests, balancing efficiency and cost-effectiveness.

Contingency Planning : Develop and implement contingency plans to address mechanical issues or weather-related delays, minimizing disruptions to operations.

Executive Travel Coordination : Oversee travel arrangements for company executives, including both company aircraft and charter alternatives as needed.

Compliance & Duty Time Management : Maintain and update aircraft and crew schedules, ensuring adherence to all company duty time policies and regulatory requirements.

Pilot Crew Scheduling : Oversee scheduling for pilot crews, ensuring equitable assignments, compliance with flight / duty guidelines, and accurate tracking of crew duty history to inform scheduling decisions.

Stakeholder Liaison : Serve as a key point of contact between flight crews, management, maintenance, and passengers to guarantee smooth operational flow.

Security and SMS Participation : Perform duties as Security Coordinator within DASSP / FBOSSP programs and actively contribute to the Safety Management System (SMS).

Process Development & Implementation : Design and implement standardized, scalable aircraft scheduling processes such as ticketing systems,to enable efficient onboarding of contractors and reduce dependency on individual expertise.

Reporting & Data Analysis : Transform unstructured data and spreadsheets into modern dashboards (e.g., PowerBI) for tracking aircraft usage, availability, and crew metrics, producing actionable reports as needed.

Continuous Improvement : Establish and maintain a quality management system for scheduling, tracking process deviations, and implementing improvements for operational excellence.

Regulatory and Safety Compliance : Develop and enforce processes that prevent unauthorized bookings; conduct regular audits (monthly, quarterly, annually) to ensure compliance with safety standards and company policies.

Resource Optimization : Maximize aircraft and crew availability by using data-driven tools to consolidate flights, manage charter options, and optimize scheduling within operational limits.

Strategic Recommendations : Analyze departmental data to provide holistic insights and recommendations for process improvements and operational changes.

Professional Development : Commit to ongoing education and stay current with advancements in automation, artificial intelligence, and industry-specific technologies.

Project Management : Lead and contribute to complex and confidential department projects, collaborating with internal and external stakeholders as needed.

Safety & Regulatory Monitoring : Report incidents in SMS and contribute to the evaluation of safety changes; maintain advanced knowledge of Federal Aviation Regulations and related business aviation issues.

Technical Proficiency : Maintain expertise in aviation business and scheduling software to support department objectives.

Additional Duties : Participate in department committees or projects as assigned by AVP Aviation Operations.

Your Minimum Basic Qualifications :

High School diploma

Demonstrated ability to effectively utilize automation, artificial intelligence, and technology in aviation scheduling and dispatch operations.

Ability to implement, monitor, and evaluate automated scheduling solutions to minimize errors and improve decision-making.

What You Should Bring :

FAA Aircraft Dispatcher Certificate.

Associate or Bachelor’s Degree preferred

Flexibility to work various hours including nights, weekends and holidays.

Previous experience in flight operations, dispatch, or scheduling.

Familiarity with flight planning software, weather systems, and regulatory compliance tools.

Knowledge of executive travel protocols.

Strong decision-making skills and the ability to perform under pressure.

Excellent communication skills for effective interaction with crew, maintenance personnel, executives, and assistants.

Customer service orientation and professional demeanor.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (

• ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include : Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$127,500 - $187,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and / or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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