Healthcare Regional Operations Manager - Novella Infusion - MA and RI

Regional Operations Manager

Launched in 2018, OI Infusion aims to improve the patient and provider experience while simultaneously lowering costs for both providers and payers. The company operates both an infusion management service organization (MSO) and a network of multi-site ambulatory specialty infusion centers, called Novella. The MSO business line offers services such as staffing, managing operations, and revenue cycle operations for physician practices, enabling the specialty groups to provide infusion services to their patient base. We help our partners treat their patients in a comfortable, convenient, and affordable setting. The Novella ambulatory specialty infusion centers allow for the business to contract directly with payers and are a major lever for future growth. Since its inception, Novella has scaled to operate over 35 clinics in the New England region.

About the Role

As a Regional Operations Manager, you will significantly impact our Operations team and the larger organization. We seek a talented individual passionate about leadership and operational excellence with a proven track record of success. In this role, you will lead, direct, and manage 10-12 ambulatory infusion centers within an assigned region. This role ensures that each site exceeds clinical, customer service, financial, and regulatory standards. Reporting to the Senior Regional Operations Director, the Regional Operations Manager plays a critical role in operational leadership, compliance, patient satisfaction, and staff development. If you're ready to take on a challenging role that offers autonomy and the chance to make a meaningful contribution, we want to hear from you! Region : Massachusetts : Duxbury, West Yarmouth, Bourne, Weymouth, Taunton, Fall River and Rhode Island : Warwick, East Providence, and Lincoln. Pay : $80,000-$110,000 based on direct experience and up to 10% annual bonus.

Essential Duties and Responsibilities

Operational Management :

• Oversee the day-to-day operations of a portfolio of 10-15 ambulatory infusion centers including clinical, operational and financial aspects.
• Ensure efficient and effective management of all clinical programs by implementing and adhering to policies, procedures, and protocols.

Leadership and Team Development :

Clinical Excellence & Patient / Provider Experience :

Operational Excellence :

Strategic Planning and Growth :

Regulatory Compliance and Quality Assurance :

Other Duties :

Work Environment :

Minimum Qualifications

Education :

Experience :

Skills :

Benefits