Account Coordinator

Account Coordinator

Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is part of SGK.

Position Summary

We are seeking an Account Coordinator to support our CPG clients on packaging design projects from start to finish. This is an entry level position that will help develop a deep understanding of client goals and assist with the organizational and administrative aspects needed to meet them. This Account Coordinator will collaborate closely with the design team to help ensure projects are delivered accurately, on time, and within budget.

This role is needed support for our Equator team. The salary range for this role is $20-24 per hour. This role also includes full benefits and overtime for over 40 hours works. We may ultimately pay more or less than the posted range, and the range may change in the future.

Job Responsibilities

• Serves as the main day-to-day contact on current projects for clients, suppliers, external partners, and the Account Team and provides timely responses to all inquiries.
• Participates in meetings with existing clients and internal teams to identify adequate new services / offerings to meet clients' evolving needs as required.
• Ensures high quality standards in all client deliverables.
• Coordinates client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client / project invoice.
• Translates client requests and requirements into detailed, and sometimes technical, instructions for project teams.
• Partners with the client, the Account Team, and project teams to resolve identified project issues.
• Ensures accurate and timely invoices are generated by maintaining correct project details.
• Partners with Client Integration and the Account Team to ensure a smooth transition for new clients; attend pre-integration and planning meetings as needed.
• Supports profitability efforts by focusing on the efficient, accurate, and timely coordination of the assigned project activities.
• Works with account executives to coordinate copy and proofs.
• Additional duties as assigned.

Qualifications / Requirements

Physical Aspects / Work Environment

Regularly required to stand; walk; sit; and talk, hear and see. Occasionally lift and / or move up to 10 pounds. Reasonable accommodations may be made to enable individuals to perform the essential functions.

We are proud to be an equal opportunity workplace and an affirmative action employer. All employment is decided on the basis of qualifications, merit, and business need.