Call Center Representative

About the Role :

FreshTax is growing, and we’re hiring Client Intake Specialists to be the first point of contact for individuals seeking help with IRS tax debt. Every lead you speak with has already reached out to us—there’s no cold calling.

Your job is to gather key information, qualify each client’s situation, and set them up for success with our Resolution Team. If you’re coachable, positive, and ready to make an impact, this is a great way to start a rewarding career in the tax resolution industry.

Work Environment :

• Location : 100% on-site at our Santa Ana, CA headquarters.
• Schedule : Full-time, 40 hours per week.
• We pride ourselves on a collaborative, high-energy, in-person culture.

Compensation :

What You’ll Do :

What You’ll Need :

What We Offer :

Perks :

Why Join FreshTax :

At FreshTax, your effort is rewarded directly. If you’re ready to work hard, grow professionally, and earn what you’re worth, this is where you belong. We value drive, positivity, and a true team spirit—and we’re excited to invest in your success.

Our Commitment :

FreshTax is proud to be an equal opportunity employer. We provide a workplace where everyone is empowered to thrive, regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class. Reasonable accommodations are available during the application or interview process.