Warehouse Outbound Manager

Outbound Manager

Position will report to the General Manager. The Outbound Manager is responsible for managing the daily operations of outbound to include scheduling departmental hours of operation, outbound loading, managing the maintenance of warehouse equipment and warehouse housekeeping. The person in this position should drive improvements through change and demonstrate their ability to think outside of the box. The Outbound Manager will assign priorities for all aspects of production, to include labor, documentation / time requirements and customer demands.

Essential Duties and Responsibilities

Daily

• Ensures all local drivers have their freight loaded.
• Processes all paperwork from the previous day and distribute to proper departments.
• Keeps track of warehouse customers' inventory via computer and physical counts.
• Works with third party logistics to ensure customers' needs are met or exceeded.
• Schedules outside carriers to pick up warehouse customers orders as directed by customers.
• Manages warehouse personnel and schedules, ensures proper training of all warehouse employees and handles employee relation issues.
• Ensures that procedures for warehouse customers are properly carried out.
• Retains dock procedures for RJW customers.
• Manages warehouse space and ensures cleanliness at all times.
• Handles billing of all warehouse customers.
• Provides production / labor planning with supervisors and leads on a daily basis as well as status updates to ensure labor needs and best practices.
• Performs facility SQF walk-throughs daily.
• Monitors and maintains daily productivity levels in the department.
• Approves FTE's / temp time and attendance; monitors attendance and overtime.
• Communicates with leadership team to ensure labor needs and best practices are being met.
• Outsources temp labor as needed.
• Maintains positive customer service interaction with internal customers, such as HR, customer services, sales, logistics, operations, etc.

Weekly

Monthly KPI Tracking

Quarterly

Job Complexity

Qualifications

Physical Requirements

Work Environment While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.

Employer Rights This job description is intended to provide general information about the Outbound Manager position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Outbound Manager, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of RJW Transport, Inc. The Company has the right to revise this job description at any time.

Employment-At-Will It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period.

Just as our associate's reserve the right to resign their employment at any time for any reason, the Company reserves its right to terminate an associate any time for any reason either with or without cause.

Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.