Commercial Account Manager

Account Manager

Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering. With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathoms extensive certifications include ISO 9001 : 2015, ISO 9001 : 2015 Design, ISO 13485 : 2016, AS9100 : 2016, NIST 800-171 and ITAR.

Position Summary : You will be responsible for helping develop new and continuous revenue generating partnerships for a fast-growing manufacturing company. We are looking for candidates that have CNC industry experience, great interpersonal skills, and the ability to use a consultative approach to recommend appropriate solutions to engineers / industrial designers. The Account Manager will perform outbound calls to generate leads and bring in revenue generating business. We are looking for motivated individuals who would like to be a part of a fun team and help grow a successful organization. If you are the @type of person who is always raising the bar and trying to better yourself, this position is a great fit.

Key Responsibilities

• Responsible for developing and executing strategies to create new business relationships including cold calling, market research, event planning, trade show setup, trade show booth operation, and lead generation.
• Responsible for sales associated administrative tasks including scheduling meetings with prospective customers, contact management, quoting, generating proposals, processing orders, collecting customer purchase orders, and preparing summary report of days activity and tomorrows call list.
• Responsible for managing and ensuring the success of FATHOM customers including ongoing account management, customer satisfaction, and account maintenance.
• Building long-term customer relationships to cultivate accounts and maximize opportunity.
• Drive partnerships that meet and exceed revenue targets.
• Manages direct account base.
• Build a strategic plan to meet growth objectives and execute against the plan.
• Continually develop improvement for sales and processes in conjunction with Sales team and managers.

Qualifications / Requirements

What we offer :