Talent.com
No longer accepting applications
Shift Leader – Customer Experience

Shift Leader – Customer Experience

Hardee'sGastonia, North Carolina, US
18 days ago
Job type
  • Full-time
Job description

Click HERE to Apply!Job Title

Considering making an application for this job Check all the details in this job description, and then click on Apply.

  • Restaurant Shift Leader / Hardee'sNOW HIRING EXCEPTIONAL RESTAURANT SHIFT LEADERS If you are passionate about making a difference for our guests and our team members, every single day, can manage and motivate team members through positive and respectful leadership, strive to exceed company standards in service to guests, food quality, food safety, and cleanliness and recognize your team members for a job well-done.

You are just what we are looking for.If this is you then COME JOIN OUR AMAZING TEAM, make new friends, develop your career skills and have fun.

Great pay, benefits and opportunity for advancement.Who Are We?Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardees restaurants in the United States.

Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on peoples lives wherever and whenever we can.What is our Team Approach?Our managers do not manage from a distance but instead alongside crew employees in order to be more effective, resolve guest complaints, maintain product quality, and fix any problems as they arise.

Working alongside other crew members allows our managers to teach others and lead by example.What Will You Do?POSITION SUMMARYTrain for the position of Shift Leader to operate the restaurant in the absence of the Senior / General Manager.

Assist in achieving sale growth through maintaining the highest standard in quality, service, and cleanliness with constant focus on profitability and achieving operating standards.ESSENTIAL FUNCTIONSTo train in the essential functions of a Shift Leader which include the following : Supervise shifts and maintain the company standards for quality, service, and cleanliness.Train and develop crew under the direction of management.Maintain a cooperative, harmonious working relationship with management and crew.

Assist with crew member duties as needed.Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.Manage labor cost to meet company standard.Control inventory to meeting company GAP standard.Maintain reports and records based on company standards and in compliance with state and federal regulations.Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.Responsible for all cash when in charge of a shift including bank deposits.

Ensure that cash procedures are followed.Ensure personal appearance meets company standard and displays professionalism at all times.Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.Consistently exhibit the actions / behaviors which best demonstrate BNEs Vision and Values; perform other tasks as directed by management; and at all times represent Boddie-Noell Enterprises, Inc.

as a professional in every aspect of performance.

  • Note : BNE will make reasonable accommodations as required by the Americans with Disabilities Act.
  • Please also refer to the Companys ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements.What Will You Need?Must be 18 years or olderMust meet Physical demands required of the roleMust be able to lead, recognize, and train successful talent1 year of shift management experienceAbility to pass background check and drug screenPreferably Valid Driver's LicenseLove working in a fast-paced, team-oriented environmentConsistent and reliableCheerful and Positive attitudeValues teamworkLoves serving and helping othersWhat is in it for You?Now Paying WeeklyFun & Flexible Work EnvironmentPaid Training401KVacation, Sick, Bereavement payDiscounted Meals During ShiftMedical, Dental, Vision InsuranceOpportunity to AdvanceCompetitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.Workplace Caring Culture

  • We've created a culture of family and team that exist in each of our restaurants.
  • Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry.Helping Hands

  • Employee assistance fund that provides financial help to Boddie-Noell employees in time of need.Corporate Chaplains
  • Offers care to employees with personal and professional life issues.
  • Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLCRequiredPreferredJob Industries
  • Food & Restaurant
  • Create a job alert for this search

    Shift Leader • Gastonia, North Carolina, US

    Related jobs
    • Promoted
    Shift Lead

    Shift Lead

    WalgreensHuntersville, NC, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Hardee'sHickory, NC, US
    Full-time
    Seeking friendly, guest oriented, motivated, professional, and driven individuals to join the leadership ranks within our growing restaurants!. The Shift Leader is responsible and accountable for pe...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Coffee And Bagel BrandsCharlotte, NC, US
    Full-time
    At Caribou Coffee, we create day-making experiences that spark a chain reaction of GOOD! Our team brings this to life by focusing on what's really important TEAM, GUEST, BUSINESS! If you're ready ...Show moreLast updated: 22 days ago
    Shift Leader

    Shift Leader

    Panda Restaurant GroupFort Mill, SC, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Insomnia CookiesCharlotte, NC, US
    Part-time
    As a Shift Leader at our Plaza Midwood store located at 1401 Central Ave, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Experience Manager - Northlake NC

    Retail Experience Manager - Northlake NC

    Best BuyCharlotte, NC, US
    Full-time
    Retail Experience Manager - Northlake NC.As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed effi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Join Journey Manager

    Customer Experience Join Journey Manager

    BrightspeedCharlotte, NC, United States
    Full-time
    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    WingstopCharlotte, NC, US
    Full-time
    Wingstop's mission is to serve the world flavor.Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead

    Shift Lead

    Insomnia CookiesCharlotte, NC, United States
    Part-time
    Downtown Charlotte store located at.Trade Street, #B-224 Charlotte, NC 28202.You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shi...Show moreLast updated: 17 days ago
    • Promoted
    Store Shift Lead

    Store Shift Lead

    Murphy USACharlotte, NC, US
    Full-time +1
    As one of the largest national gasoline and convenience retailers with more than 1,700 stores in 27 states, we know that without our committed team, we are simply another retailer.Ready to be empow...Show moreLast updated: 28 days ago
    • Promoted
    Shift Leader

    Shift Leader

    Papa JohnsCharlotte, NC, US
    Full-time
    The Shift Leader supervises shifts and / or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profi...Show moreLast updated: 28 days ago
    • Promoted
    Shift Lead

    Shift Lead

    Charlotte StaffingCharlotte, NC, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 14 days ago
    Shift Lead

    Shift Lead

    Captain D'sCharlotte, NC, US
    Full-time
    What makes Captain D’s a great place to work?.It's our people! We've built a culture that is committed to developing and empowering our people. We understand that taking care of our team is the most...Show moreLast updated: 30+ days ago
    • Promoted
    Team Leader

    Team Leader

    Tractor SupplyCharlotte, NC, US
    Full-time +1
    The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...Show moreLast updated: 30+ days ago
    • Promoted
    Vice President of Customer Experience

    Vice President of Customer Experience

    ConfidentialCharlotte, NC, United States
    Full-time
    Vice President of Customer Experience.Innovative provider of association management software (AMS) solutions.The Company is in search of a Vice President of Customer Experience to take the helm of ...Show moreLast updated: 2 days ago
    • Promoted
    Customer Experience Coordinator

    Customer Experience Coordinator

    TJXCharlotte, NC, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Leader

    Shift Leader

    Firehouse SubsPineville, NC, US
    Full-time +1
    We are looking for the next ROCK STAR to join our family at Firehouse Subs Restaurant! Shift Leaders must understand the importance of the customer experience and understand that they are the "Face...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Lead

    Shift Lead

    North Carolina StaffingCharlotte, NC, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show moreLast updated: 22 days ago