Port Agent-Baggage Handler (Driving)

Cruise / Port Agent

Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experienceespecially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeyssaving time, reducing hassle, and ensuring every step feels effortless and efficient.

You Will...

A Cruise / Port Agent will travel between the Port and the Airport locations. This position requires strong customer service skills as well as meeting a strict delivery schedule.

Position requires strong customer service skills

Sorting, tagging, and loading luggage into cages

Sealing cages and loading into truck

Performing daily vehicle inspections

Driving delivery box truck safely & lawfully on highways and local streets

Operating radio to communicate with dispatcher and supervisors

Unloading cages off truck

Unloading luggage from cages

Position works outside at the Port Everglades or Port of Miami delivering checked baggage to the appropriate airport (MIA or FLL)

Position is physically demanding requiring loading of checked baggage in and out of box trucks

Must be able to stand for long periods of time

Must have and maintain a valid driver's license

Will be processing checked baggage by tagging & weighing as required

Ensure all required airline training is completed timely - initial and recurrent training required

A sense of urgency is required as baggage has to be delivered to the corresponding airline on time

Shifts will vary based on Airport operational hours :

Shifts begins as early as 4 : 30 AM (times may change based on operational needs)

Reliable transportation to work is a must

Weekend availability and ability to work is a must

Seasonal Positions Available

Previous delivery or driving experience is preferred - Paid Training

You Have...

Must be at least 18 years of age

Be authorized to work in the United States

Have a valid drivers license & clean driving record

Available to work Friday through Tuesday morning

Must be able to clear a background and drug screen

Must be able to lift up to 70 lbs consistently throughout the shift

Experience in customer service preferred

Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers

Able to work in various outside weather conditions (Hot, cold, rain, etc.)

Complete all required training including airport compliance

Able to obtain an airport, port, and TWIC badge (Transportation Workers Identification Credential)

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the company that each employees dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the companys business standards.

For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted

No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.

Clean & well-maintained approved uniforms must be worn on shift

Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.

Salary Range : $17.25 per hour

Benefits : Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long / short term disability, life insurance, accident insurance, 401k and paid time off.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidates application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.