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Growth Support Specialist Sr.
Growth Support Specialist Sr.RSM • San Jose, California, USA
Growth Support Specialist Sr.

Growth Support Specialist Sr.

RSM • San Jose, California, USA
8 days ago
Job type
  • Full-time
Job description

We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

  • The growth support specialist senior is responsible for collaborating with pursuit leaders market development teams and business development professionals to support local market line of business and industry intentional growth activities.
  • The growth support specialist senior is responsible for utilizing firm tools to support growth initiatives that include but are not limited to intentional growth teams market-facing sponsorships and events marketing campaigns maintenance of customer and prospect data quality and preparation of brand- and risk-compliant proposals and pursuit deliverables.
  • The growth support specialist senior demonstrates an elevated ability to independently manage the needs of multiple teams and stakeholders. They exhibit a high level of problem-solving and customer service skill.
  • There is an expectation that your first ninety days of employment will be in-office five (5) days per week. After those 90-days you will have the ability to work a hybrid schedule minimally with three (3) days in-office.

Essential Duties

  • Coordinate and support local market line of business or industry-focused intentional growth strategy. Support regular cadence of growth meetings :
  • Coordinate growth meeting schedule.
  • Prepare and distribute agenda and growth documents.
  • Document discussion and action items.
  • Maintain repository of meeting notes and related documents.
  • Monitor activity and progress with team members between meeting cycles.
  • Keep relevant stakeholders apprised of progress.
  • Provide comprehensive support for the customer relationship management (CRM) platform to monitor pipeline document relationship activity and track due dates.
  • Demonstrate elevated CRM skillset to create and provide relationship insights and reporting. Perform account data and various other types of research to support pursuit efforts.
  • Provide ad hoc support as needed for CRM requests pipeline reports and the development and production of presentations and pursuit documents.
  • Successfully support complex or cross-disciplinary growth teams such as those that span enterprise industry or critical and dynamic markets.
  • Coordinate and assist leader on projects and initiatives as needed.
  • Assist with facilitating team or individual training as needed.
  • Proactively manage time and execute responsibilities with little oversight.
  • Work directly with market developer or pursuit leader to support the successful execution of market-facing seminars conferences meetings and networking events
  • Responsibilities may include but are not limited to the following :
  • Planning
  • Purchase coordination and delivery of materials needed on-site
  • Audio visual setup Registrations
  • Post-event wrap-up Coordinates registration and return on investment with various trade or industry groups and local market or industry sponsorships
  • Keeps abreast and share knowledge of systems tools and resources that may be beneficial to pursuit teams such as industry and line of business collateral white papers and other thought leadership
  • Reviews charges on firm issued purchasing card for accuracy and reconciles in a timely manner
  • Serve as primary resource for CRM database support within local market and / or industry.
  • Support and encourage the training and adoption of data tools among industry and local market users.
  • Provide assistance capturing account contact opportunity and activity data in CRM.
  • Provide assistance with ad hoc pipeline industry or market data reports and dashboard coordination requests for industry or local market users.
  • Respond to requests from national in-take portal including those of elevated complexity that require an elevated skillset with assistance from a supervisor and / or manager.
  • Acquire specialized training and be educated on the proper execution of CRM functions and tasks limited to the growth support team.
  • Adhere to firm data integrity policies and procedures.
  • EDUCATION

  • Associate degree or 2 years of experience in related field
  • TECHNICAL / SOFT SKILLS (REQUIRED)

  • Demonstrates a working knowledge of tools resources and technology required with assigned responsibilities
  • Proficient with customer relationship management software
  • Intermediate to Advanced Microsoft Office skills ability to learn programs / software utilized by the firm and train others as needed
  • Ability to communicate effectively with a diverse audience
  • Excellent people skills
  • Ability to balance multiple tasks and projects
  • Strong grammar and proofreading skills and experience
  • Effective organization prioritization and time management skills and strong attention to detail Ability to prepare presentations including charts graphics and tables speaker notes and handouts etc.
  • EXPERIENCE

  • 3 years of relevant experience in a related field or area
  • 1 years of prior experience managing multiple projects
  • Demonstrated experience managing multiple projects of low to moderate risk Ability to interact with multiple levels of leadership
  • LEADERSHIP SKILLS (REQUIRED)

  • Cultivates a safe environment to ask questions share innovative ideas and make suggestions; provides coaching on an informal basis
  • Provides on-the-job training and directs others to relevant development opportunities
  • Provides relevant and timely performance feedback to others both positive and constructive Provides peer-to-peer collaboration and guidance
  • Provides mentorship and feedback Career navigator
  • Helps build a diverse and inclusive culture in the workplace
  • Has the ability to respond positively to changing circumstances seeks and implements change to drive business improvement and serves as a model of the change
  • Works collaboratively with the growth support supervisor / manager to provide support across the enterprise particularly during peak time
  • At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at applicants will receive consideration for employment as RSM does not tolerate discrimination and / or harassment based on race; color; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the US uniformed service; US Military / Veteran status ; pre-disposing genetic characteristics or any other characteristic protected under applicable federal state or local law.

    Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and / or employment / is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please call us at or send us an email at .

    RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying excluding internships you may be eligible for hire as an experienced associate.

    RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law including but not limited to the California Fair Chance Act the Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the San Francisco Fair Chance Ordinance. For additional information regarding RSMs background check process including information about job duties that necessitate the use of one or more types of background checks click here .

    At RSM an employees pay at any point in their career is intended to reflect their experiences performance and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including but not limited to education skills work experience certifications location etc. As such pay for the successful candidate(s) could fall anywhere within the stated range.

    Compensation Range : $54000 - $86900

    Required Experience :

    Senior IC

    Key Skills

    Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 54000 - 86900

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    Growth Specialist • San Jose, California, USA

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