Library Operations Coordinator

Primary Purpose

Reporting to the Head of System Services and Operations the Library Operations Coordinator is a system support role whose primary responsibility is the smooth day-to-day operation of the Sacramento Campus & Law Library including the supervision of the circulation desk and the recruitment hiring and training of student library assistants. System support duties to include regularly collaborating and supporting library and librarian projects managing library social media accounts and generating social media content and regular support of library scholarship and publishing efforts. This position combines customer service management and delivery student employee supervision training and development academic library operations academic support and a commitment to meeting the evolving needs of a diverse campus population. The Sacramento Library Coordinator works closely with library management staff and campus partners to foster a positive study environment ensure seamless delivery of library services and actively support student academic success.

Essential Functions

Ensures smooth daily operations as well as friendly and timely delivery of library services spaces and resources for the Sacramento Campus & Law Library which includes the circulation desk circulation processes user accounts stacks support and ancillary projects. Supervises the circulation desk and the student employee team including hiring onboarding training determining workloads delegating responsibilities providing direction coaching mentoring and evaluating job performance. Collaborates with law library management and Stockton library administration in the implementation and enforcement of library policies for the Pacific community and authorized guest library users ensuring effective communication with library staff and campus partners. Serves as the library liaison for scheduling library tours classes and meetings and special events such as homecoming new student orientation convocation and graduation. Engages with user experience design practices by intentionally gathering input from the Pacific community continually improving library services and policies while promoting a culture of equity and inclusion. Liaises and collaborates with campus partners including but not limited to academic support services providers student life technology services and campus police. Ensures proper working order of the library facilities equipment and other resources; submits work orders as appropriate and works directly with Physical Plant as needed. Ensures the security of Library users by enforcing and monitoring security procedures and building access policies. Manages the University Libraries social media presence by creating engaging content that promotes library resources and events while fostering community interaction. Meets and collaborates regularly with the librarian and library services team on diverse projects to strengthen academic programs and enhance the quality of library services. Performs miscellaneous duties as assigned or requested. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of and responsiveness to the ways socio-cultural forces related to race gender ability sexuality socio-economic status etc. impede or propel students faculty and staff.

Minimum Qualifications

Bachelors Degree. Two (2) years of experience working in a university or collegiate service-oriented environment.

Preferred Qualifications

One (1) year experience working in a library. One (1) year experience managing a customer service-oriented environment. One (1) year experience hiring training and supervising staff students or volunteers. Strong management supervisory and organizational leadership skills. Ability to train manage and motivate employees; to assign work and supervise performance. Ability to coach employees in improving performance and establishing and attaining professional and organizational goals. Working knowledge of online systems and software utilized in academic library setting. Ability to analyze statistics and interpret data to make sound recommendations. Strong interpersonal and communication skills both verbal and written. Strong analytical problem solving and customer service skills. Working knowledge and understanding of library circulation operations and policies. Experience managing social media accounts and creating engaging content. Ability to engage and integrate culturally responsive practices and knowledge in their work. Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.

Required Experience :

IC

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 26