Client Relationship Manager

A company is looking for a Client Relationship Manager. Key Responsibilities Set clients up for success by aligning account setup, project scope, and services with their specific goals Proactively identify signs of client dissatisfaction and resolve them with creative solutions Identify upselling opportunities based on client needs and business goals Required Qualifications 5+ years in client-facing roles such as customer success or account management Proven ability to identify upselling opportunities and expand client engagement Experience working with marketing or design firms Experience using AI-powered platforms or tools in client management Bachelor's degree in Marketing, Communications, Business, or a related field