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Group & Student Sales Manager, Texas Performing Arts
Group & Student Sales Manager, Texas Performing ArtsUniversity of Texas at Austin • Austin, TX, United States
Group & Student Sales Manager, Texas Performing Arts

Group & Student Sales Manager, Texas Performing Arts

University of Texas at Austin • Austin, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Job Posting Title :

Group & Student Sales Manager, Texas Performing Arts

Hiring Department :

Texas Performing Arts

Position Open To : All Applicants

Weekly Scheduled Hours :

40

FLSA Status : Exempt

Earliest Start Date :

Oct 14, 2025

Position Duration : Expected to Continue

Location : UT MAIN CAMPUS

Job Details : General Notes

Texas Performing Arts (TPA) is the performing arts presenting and producing program of the University of Texas at Austin (UT). One of the largest and most active university-based performing arts centers in the U.S., TPA is an anchor institution in Austin's arts, cultural, and entertainment landscape. TPA operates venues on the UT campus including Austin's largest theater, Bass Concert Hall. Its public programs include Broadway in Austin; an international season of dance, theater, music and more; and the Texas Welcomes series of popular touring artists. TPA is part of UT's College of Fine Arts and engages students across the university in creative experiences.

TPA employees receive UT Austin's outstanding benefits package ,including :

  • 100% employer-paid basic medical coverage
  • Retirement contributions
  • Paid vacation and sick time
  • Paid holidays
  • Other services and perks

Purpose

TPA's Group & Student Sales Manager is responsible for outbound marketing to group ticket buyers, providing sales and service to groups, and facilitating TPA's individual and group student ticketing programs.

Responsibilities

  • Group Sales : Develop group sales campaign materials and strategy. Develop and maintain relationships with group leaders and organizations. Maintain group sales prospect database. Conduct outbound marketing to group sales prospects. Manager the setup, implementation, and communication of promotional code-based group sales offers. Meet or exceed revenue goals for group sales. Communicate effectively between the marketing and ticketing teams to facilitate group sales. Manage relationships with third party group ticketing partners. Coordinate community outreach ticketing initiatives.
  • Student Ticketing : With the education and engagement team, manage the ticketing components of student ticketing programs including : the Bass Pass, ticketing for student groups including UT and K-12 classes, school day performances, and the Heller Awards for Young Artists. Develop campaign materials and strategies for student ticket outreach. Manage the setup, implementation, and communication of promotional code-based student ticket offers.
  • Customer Service : Coordinate inventory required to fulfill group and student tickets. Support group ticket needs for marketing and PR-related promotion and trade initiatives. Manage payment process for group sales orders including deposits and final payments. Communicate know-before-you-go information to group leaders. Coordinate group sales parking, entry and any other special accommodations with the Guest Experience team. Make groups aware of order enhancements such as food & beverage and private spaces. Coordinate fulfillment of order enhancements with the Guest Experience team and other stakeholders.
  • Perform other related functions as assigned. This job description may contain all assigned duties, responsibilities, or aspects of the job described.
  • Required Qualifications

  • Bachelor's degree and at least three years of experience in the performing arts or entertainment sectors.
  • Interest in and ability to market a wide range live performance, including Broadway, concerts, comedy, theater, dance, and multidisciplinary projects.
  • High level of proficiency with office technology such as Excel, PowerPoint, Word, Outlook, Slack, and Zoom.
  • Have demonstrated competencies in : Accuracy and Attention to Detail, Effective Communication (written and spoken), Initiative, Interpersonal Relationships, and Problem Solving.
  • Relevant education and experience may be substituted as appropriate.
  • Preferred Qualifications

  • Experience in an arts presenting organization; arts producing organization; university-based organization; or multi-venue performing arts organization.
  • Experience in group sales for the performing arts, entertainment, museum, convention, or travel industries.
  • Experience in performing arts or entertainment marketing / sales or ticketing.
  • More than the minimum required level of experience.
  • Interest in and strong commitment to the mission and programs of Texas Performing Arts.
  • Relevant professional education or credentials.
  • Driving Required

    This job requires a driver's license. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident.

    Salary Range

    $65,000+ depending on qualifications.

    Working Conditions

  • This position is 100% on-site at Texas Performing Arts and requires full-time residence in the greater Austin, Texas, area.
  • Repetitive use of a keyboard and telephone at a workstation
  • Prolonged screen time
  • Work Shift

  • Evening, weekend, and holiday work, including "on-call" times, are required in connection with performances and events. Working shifts may include extended daily hours in connection with performances and events. A compensatory time program is provided.
  • Occasional weekend or overnight travel may be required.
  • Required Materials

  • Cover letter detailing interest in and qualifications for this specific opportunity.
  • Resume / CV
  • 3 work references with their contact information; at least one reference should be from a supervisor. References will not be contacted without prior approval of the candidate.
  • Work samples may be requested if applicant advances to the interview stage.
  • Important for applicants who are NOT current university employees or contingent workers : You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

    Important for Current university employees and contingent workers : As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

    Employment Eligibility :

    Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion / transfer eligible may apply for positions without supervisor approval.

    Retirement Plan Eligibility :

    The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

    Background Checks :

    A criminal history background check will be required for finalist(s) under consideration for this position.

    Equal Opportunity Employer :

    The University of Texas at Austin, as an equal opportunity / affirmative action employer ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

    Pay Transparency :

    The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    Employment Eligibility Verification :

    If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

    E-Verify :

    The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following :

  • E-Verify Poster (English and Spanish) [PDF]
  • Right to Work Poster (English) [PDF]
  • Right to Work Poster (Spanish) [PDF]
  • Compliance :

    Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

    The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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