Assumptions Specialist

Vaco Phoenix is partnering with a client who has an excellent opportunity for an Assumptions Processor. This role will be responsible for managing the process of mortgage assumption applications, ensuring accuracy, compliance, and timely completion of all related documentation. This is a contract position located in Phoenix, AZ, paying up to $24 per hour, depending on experience.

Responsibilities

Process mortgage assumption requests from start to finish, ensuring all required documentation is accurately collected, reviewed, and compliant with investor and regulatory standards.

Serve as a primary point of contact for borrowers, real estate agents, and other stakeholders, providing clear communication and timely updates throughout the assumption process.

Collaborate with internal servicing teams and external partners to meet established timelines and deliver a seamless customer experience.

Review and confirm borrower eligibility in accordance with Fannie Mae, Freddie Mac, and Ginnie Mae guidelines.

Accurately input, update, and maintain loan data within the servicing system to ensure proper recordkeeping and reporting.

Identify opportunities to improve workflows and leverage technology to enhance efficiency, accuracy, and turnaround time.

Maintain up-to-date knowledge of agency guidelines, investor requirements, and regulatory changes related to mortgage assumptions.

Ideal Background

2+ years of experience in mortgage servicing, loan processing, or a related function, with direct exposure to assumptions strongly preferred.

In-depth knowledge of Fannie Mae, Freddie Mac, and Ginnie Mae servicing and investor guidelines.

Highly organized with the ability to manage multiple files, tasks, and deadlines simultaneously.

Strong attention to detail and commitment to accuracy.

Excellent communication and problem-solving skills with a focus on customer satisfaction.

Comfortable working in a fast-paced, technology-driven environment.

Minimum Qualifications

Experience in mortgage servicing, processing, or closing with exposure to agency and government loan products.

Familiarity with state-specific recording and documentation requirements.

Proven ability to meet deadlines while maintaining high-quality standards.

High school diploma, GED, or equivalent secondary education required; post-secondary education preferred.

Determining compensation for this role (and others) at Vaco / Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco / Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .

• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.