Provider Education Trainer

Provider Education Trainer

Job Ref : TE0008

Category : Professional

Department : Provider Network Operations

Location : 50 Water Street, 7th Floor,

New York,

NY 10004

Job Type : Regular

Employment Type : Full-Time

Salary Range : $50,000.00 - $59,948.00

Position Overview

MetroPlus Health is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

Responsible for providing provider onboarding, training for claims and billing procedures, contract compliance, Product, medical management, and pharmacy issues. Promotes provider compliance with local / state / region / federal regulations through provider forums and training opportunities, inclusive of behavioral health network.

Duties & Responsbilities

• Provide provider onboarding along with any on-going trainings either at provider sites or remotely.
• Organize training schedules, tracking attendees, setting up classroom and practicum trainings, finalizing the training content and handouts, etc.
• Supports and maintains current provider network through customer service including training, credentialing assistance, claims resolution and advocacy.
• Develops and provides a standard orientation package for newly contracted providers.
• Promotes technology and skills development to improve provider business practices.
• Implement processes for documenting and monitoring training program for provider compliance and program effectiveness.
• Ensure contract compliance and identify areas for improvement.
• Participate in cross functional teams to solve system issues.
• Other duties as required and assigned by management.

Minimum Qualifications

Professional Competencies

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#MPH-50