Sr. Director, Product - Compliance / Exemption Certificate Management

What You'll Do As Senior Director of Product Management, Exemption Certificates, you will be the subject matter expert leading our Product team responsible for building Avalara's third largest product line. You partner with our Certificates GM to establish OKRs and a 3-year roadmap to provide clarity on product vision, and to challenge and inspire a motivated team of Product Managers. You will help guide strategic cross-product and projects to transform our business and customer experience, focused on efficiency to promote growth. Preference for Durham area hybrid, with options for US-remote for you. (#LI-Hybrid) What Your Responsibilities Will Be Partner with the general manager for Certificates Work with customers and Avalara subject matter experts to understand market needs Work with product managers to lead consolidated strategies and roadmaps to ensure cohesion across team members and products Work with product managers on goal setting and plan execution Be a promoter of the Avalara product strategy Promote a compelling product vision for Exemption Certificates Define metrics that measure important goals Work with other Avalara leaders and partners to guide relationships that foster goal achievement and issue resolution Your demeanor and approach to product management allow you to take a step back and look at unique challenges holistically to define pervasive problems and articulate priorities to propose solutions across a diverse group of partners with high expectations of you and your team. What You'll Need to be Successful Demonstrated subject-matter expertise in exemption certificate management. A leadership style that combines product, operational, program and sales experience to ensure end to end accountability You enjoy motivating your people. You hire Experts, earning their loyalty and help grow their careers. You've led a team of 5-20 directs or matrixed and can work globally to align and inspire. Led / influenced product, design, engineering teams of 40 – 100+ Experience leading products and product teams from creation through launch for solutions that target small, mid, and enterprise-level businesses Experience with agile development methodologies and commonly used tools such as Jira, Confluence. Experience with customer journey maps to define end-to-end customer experiences Hands-on experience analyzing data and deriving outcomes Team player able to improve results influencing enthusiasm Experience conducting briefings and demos both internally and with customers Bachelor's Degree in a relevant field (accounting, business, or computer science); MBA desirable 10+ years of related experience and 5+ years of leadership and management experience The base pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Colorado $199,200 - $338,800 (annually) Washington $199,200 - $374,400 (annually) California $199,200 - $410,100 (annually) NYC $220,200 - $410,100 (annually) This role is eligible for an annual bonus based on personal and company performance, depending on the terms of the applicable plan and your role. How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.Partner with the general manager for Certificates Work with customers and Avalara subject matter experts to understand market needs Work with product managers to lead consolidated strategies and roadmaps to ensure cohesion across team members and products Work with product managers on goal setting and plan execution Be a promoter of the Avalara product strategy Promote a compelling product vision for Exemption Certificates Define metrics that measure important goals Work with other Avalara leaders and partners to guide relationships that foster goal achievement and issue resolution Your demeanor and approach to product management allow you to take a step back and look at unique challenges holistically to define pervasive problems and articulate priorities to propose solutions across a diverse group of partners with high expectations of you and your team.