Small Business Banking Representative

About This Job

The main purpose of this job is to assist specialists and internal partners across the market with calling activities, credit / portfolio requests, account management / maintenance, and community events.

Essential Functions

Contact customers to retain and expand relationships using Consultative Selling approach

Execute Credit / Portfolio tasks as required including, but not limited to : contacting customers for updated financial information and loan agreement compliance requirements, complete customer financial reporting requirements and loan covenant / provision compliance administration, and submit company and personal financial statements

Facilitate loan closings for Vehicle and Equipment loans

Facilitate the resolution of customer maintenance / management tasks within the market, engaging product experts as needed

Participates in community and business functions / groups to ensure a positive image for the bank and to establish Centers of Influences (COI’s)

Review preliminary credit approval summaries

Evaluate appraisal annual review requirements and coordinate service requests

Support Specialists with prospecting, cross selling, business development and beginning to structure loans

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Intermediate loan documentation knowledge including best practices

Basic credit analysis skills

Strong customer service skills

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education & Experience

Bachelor’s degree in business administration or equivalent combination of education and experience required

1+ years banking / financial services experience required