Studio Operations & Support Consultant - Per Diem

Job Description :

Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant provides engineering support and technical assistance to faculty and students on an array of highly specialized audio technologies, software, and equipment. They perform essential functions to maintain the correct and consistent operation of the studio facilities : inspecting equipment at start and close of operations, assisting faculty with any course and setup needs, assisting students with any technical or operational issues, providing effective tier 1 and tier 2 technical support, maintaining the established protocols for logging students in and out of facilities in order to maintain inventory and ensure proper facility usage, and following up on any issues either directly or via a ticketing system. They also regularly create and update both user-facing and internal technical documentation as well as perform semesterly project work to implement upgrades to spaces and test hardware and software. These functions ensure classes and sessions can operate with minimal disruption. The Studio Operations and Support Consultant collaboratively oversees a group of 50 studio assistants hired through Student Employment. The 32 recording studios and suites are in operation 22 hours per day, seven days per week and serve thousands of music technology students, visiting artist events, faculty, visiting artists, faculty and chair grant recordings, events, major residencies, special programs, college service and community outreach projects.

ESSENTIAL FUNCTIONS / PRIMARY DUTIES AND RESPONSIBILITIES :

• Provides in-person, on-call, and remote support for a variety of technologies, systems and services; specialized music technology equipment (audio consoles, mix controllers, monitor systems, microphones, recording equipment, audio interfaces), network audio systems, computer systems, music technology software, audio and video components, sound and projection systems, screens and displays / monitors, video and web cameras, and amplifiers

Provides support, technical assistance, and troubleshooting for classes, student sessions, daytime recording ensembles, grant sessions, and visiting artist events in the recording studios and production suites

MINIMUM JOB QUALIFICATIONS :

KNOWLEDGE AND SKILLS REQUIRED :

SUPERVISORY RESPONSIBILITIES :

WORK ENVIRONMENT :

Hiring Range :

$26.00 - $27.81 / hr; dependent on relevant experience and education.

Please visit the Berklee Benefits page for a complete listing of the benefits.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee :

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375.

Employee Type : Casual