Client Experience Representative

INSIDER INFO : This is one of our best positions - and it's open for a limited time!

Company :

• Colonial Plumbing, Heating & Air

Location :

Job Title :

Pay :

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WHAT SETS THIS ROLE APART :

THE CLIENT EXPERIENCE REPRESENTATIVE ROLE :

As a Client Experience Representative, you'll be the vital first point of contact for families and businesses, handling calls and inquiries with professionalism and empathy. Your responsibilities include scheduling appointments for service technicians, maintaining records in our CRM, assisting with billing inquiries, and conducting satisfaction checks. You'll also promote Colonial's services and preventative

maintenance programs while upholding our core values : Integrity, Flexibility, Mindfulness, Excellence, Innovation, and Enjoyment. Additionally, you'll provide administrative and client support as needed.

READY TO JOIN US?

Colonial Plumbing Heating Air is a full-service plumbing, heating, and cooling company dedicated to handling our customers' home and commercial service needs. From furnace and AC maintenance to whole-home repiping and water heater installation, we focus on providing tailored solutions for each customer's unique circumstances. We know our customers by name and have their best interests in mind.

We know that our employees are the foundation of our success. This is why we offer competitive compensation and excellent benefits. Here at Colonial Plumbing Heating Air, we truly value our team members so no one is just a number to us.

Liking what you're hearing? All that you need is :

Ready to become a Client Experience Representative and make a real impact at Colonial Plumbing, Heating & Air? Take the first step toward a rewarding career by completing our initial 3-minute, mobile-friendly application today! It's quick, easy, and your next great opportunity is just a few clicks away.

Must be able to pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.