Talent.com
Outbound Call Center Agent
Outbound Call Center AgentTEKsystems • Houston, TX, United States
Outbound Call Center Agent

Outbound Call Center Agent

TEKsystems • Houston, TX, United States
1 day ago
Job type
  • Full-time
Job description
  • Description
  • Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support.
  • Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members' needs while collaborating with internal teams to ensure full resolution.
  • Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support.
  • Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction.
  • Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences.
  • Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information.
  • Skills
  • Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customer service oriented, Customer service skills, Inbound Memory Care, Hospice, Oncology

    • Pay and Benefits
    • The pay range for this position is $22.00 - $24.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Houston,TX.

    • Application Deadline
    • This position is anticipated to close on Oct 31, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Call Center Agent • Houston, TX, United States

    Related jobs
    Contact Center Agent

    Contact Center Agent

    VirtualVocations • Houston, Texas, United States
    Full-time
    A company is looking for a Contact Center Agent to handle customer inquiries and provide exceptional service.Key Responsibilities Handle inbound and outbound calls, addressing customer inquiries ...Show more
    Last updated: 16 days ago • Promoted
    Tennessee Licensed Call Center Agent

    Tennessee Licensed Call Center Agent

    VirtualVocations • Pasadena, Texas, United States
    Full-time
    A company is looking for a Call Center Representative to support customers by addressing their needs and offering additional products. Key Responsibilities Handle inbound calls and assist customer...Show more
    Last updated: 3 days ago • Promoted
    SPANISH Bilingual Healthcare Call Center Agent

    SPANISH Bilingual Healthcare Call Center Agent

    TEKsystems • Houston, TX, United States
    Full-time
    NOW HIRING - Bilingual SPANISH or KOREAN speaking healthcare agents to start with a rapidly growing client.You will engage with members to resolve complex coverage and benefit issues, provide empat...Show more
    Last updated: 9 hours ago • Promoted • New!
    South Carolina Licensed Call Center Rep

    South Carolina Licensed Call Center Rep

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls.Key Responsibilities Handle inbound calls to assist customers with their insurance needs and offer...Show more
    Last updated: 30+ days ago • Promoted
    Call Center Representative I(Bilingual)

    Call Center Representative I(Bilingual)

    Nexus Water Group • Sugar Land, TX, United States
    Full-time
    Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.Through the essential water and wastewater services we deliver, we have a very personal connection to the p...Show more
    Last updated: 11 days ago • Promoted
    Virtual Call Center Representative

    Virtual Call Center Representative

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Virtual Outbound Call Center Representative.Key Responsibilities Contact prospective homeowners to build rapport and schedule appointments for home improvement services...Show more
    Last updated: 2 days ago • Promoted
    Property & Casualty Insurance Agent

    Property & Casualty Insurance Agent

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for an Insurance Agent to assist customers by providing information about products and services, answering questions, and resolving issues. Key Responsibilities Respond to cus...Show more
    Last updated: 30+ days ago • Promoted
    Indiana Licensed Call Center Representative

    Indiana Licensed Call Center Representative

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Call Center Representative to support customers through inbound calls and service their unique needs. Key Responsibilities Take inbound calls to assist customers with th...Show more
    Last updated: 3 days ago • Promoted
    Outbound Call Center Agents

    Outbound Call Center Agents

    TEKsystems • Houston, TX, United States
    Full-time
    Job Title : • Outbound Call Center Agents.Placement Type : • Contract to Hire (6 Months).About the Role • We are hiring •Bilingual (Spanish-English) Outbound Call Center Agents • to join our growing team...Show more
    Last updated: 2 days ago • Promoted
    Life and Health Insurance Agent

    Life and Health Insurance Agent

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for an Insurance Sales Agent.Key Responsibilities Handle real-time, warm inbound pre-screened leads Provide unbiased recommendations by comparison shopping top A-rated carri...Show more
    Last updated: 30+ days ago • Promoted
    Mortgage Sales Call Center Agent

    Mortgage Sales Call Center Agent

    VirtualVocations • Houston, Texas, United States
    Full-time
    A company is looking for a Mortgage Sales Call Center Transfer Agent (Remote).Key Responsibilities Manage a high volume of calls with existing or potential homeowners Pre-screen potential borrow...Show more
    Last updated: 30+ days ago • Promoted
    Spanish Healthcare Tier 2 / Outbound Call Center Agent - MUST HAVE HEALTHCARE Experience

    Spanish Healthcare Tier 2 / Outbound Call Center Agent - MUST HAVE HEALTHCARE Experience

    TEKsystems • Houston, TX, United States
    Full-time
    Job Title : • Tier 2 / Outbound Call Center Agent.Pay Rate : • $18-$22 per hour + quarterly bonus (structure pending finalization). Schedule : Call Center Hours : • 8 : 00 AM - 8 : 00 PM local time.October-Apr...Show more
    Last updated: 4 days ago • Promoted
    Colorado Licensed Call Center Rep

    Colorado Licensed Call Center Rep

    VirtualVocations • Humble, Texas, United States
    Full-time
    A company is looking for a Call Center Representative to support and build trust with customers through inbound calls.Key Responsibilities Take inbound calls to assist customers with their unique...Show more
    Last updated: 30+ days ago • Promoted
    Outreach Agent

    Outreach Agent

    VirtualVocations • Pasadena, Texas, United States
    Full-time
    A company is looking for an Outreach Agent to make outbound calls to medical providers to obtain required medical charts. Key Responsibilities Contact assigned medical providers by phone to obtain...Show more
    Last updated: 30+ days ago • Promoted
    Call Center Agent

    Call Center Agent

    Hustle Notice Biz • Houston, TX, US
    Full-time
    We are seeking a dedicated and enthusiastic Call Center Agent to join our dynamic team, where customer service and satisfaction are our top priorities. As a Call Center Agent, you will be the first ...Show more
    Last updated: 19 hours ago • Promoted • New!
    Bilingual Call Center Agents

    Bilingual Call Center Agents

    TEKsystems • Houston, TX, United States
    Full-time
    The Client is committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America's seniors. We prioritize preventive care while leveraging data and technology throu...Show more
    Last updated: 9 hours ago • Promoted • New!
    Bilingual Contact Center Agent

    Bilingual Contact Center Agent

    VirtualVocations • Pasadena, Texas, United States
    Full-time
    A company is looking for a Contact Center Bilingual Agent - Yup'ik.Key Responsibilities Handle inbound and outbound calls, addressing customer inquiries and concerns Research issues, resolve com...Show more
    Last updated: 1 day ago • Promoted
    Utah Licensed Call Center Rep

    Utah Licensed Call Center Rep

    VirtualVocations • Houston, Texas, United States
    Full-time
    A company is looking for a Call Center Representative to support and build trust with customers through inbound calls.Key Responsibilities Handle inbound calls to assist customers with their uniq...Show more
    Last updated: 3 days ago • Promoted