Insurance Billing / Collection Assistant III (Hybrid) - WUCA Grant Medical Diabetes Associates

Insurance Billing Specialist

Performs advanced follow-up on insurance billing and collection activities, makes collection calls, verifies the accuracy and completeness of insurance records, and claims, contacts insurance companies and / or collection agencies as well as other related duties to expedite payments from various payers for physician services.

Primary Duties & Responsibilities :

• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
• Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling.
• Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization / referral inquiry.
• Makes collection calls to insurance companies and / or patients to ensure timely payment of claims.
• Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
• Supports customer service unit in answering billing and collection questions.
• Assists with training new staff.
• Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for one-touch resolution as established within the department.
• Interacts with management and staff members to discuss issues.
• May act as a Team Lead.
• Assists with special projects.
• Performs other duties as assigned by the supervisor and / or manager.

Working Conditions :

Equipment :

Required Qualifications :

Preferred Qualifications :

Grade : C08-H

Salary Range : $20.57 - $30.84 / Hourly

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure / certification verification, physical examination, certain vaccinations and / or governmental registry checks. All offers are contingent upon successful completion of required screening.

For policies, detailed benefits, and eligibility, please visit : https : / / hr.wustl.edu / benefits /

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.