Cafe General Manager (White Rock)

About Ascension Coffee

At Ascension, we seek out the most beautiful coffees in the world, delivering wonder and delight in every cup. We are dedicated to sourcing coffee responsibly, with a focus on supporting women farmers. Our coffee is carefully roasted to accentuate its unique qualities, and we take pride in showcasing the entire journey from farm to cup. Our culinary program is centered around seasonal, fresh ingredients, creating a nourishing experience for body and soul.

About the role

Reports to : Director of Operations

Our Café General Manager is responsible for all aspects of operations within their café including, but not limited to hiring, training, scheduling, team leadership, inventory management, profit and loss, hospitality, and food safety. This individual must maintain the highest commitment to quality with a demonstrated collaborative approach. The Café General Manager is responsible for driving financial success through strong team leadership and active coaching. This role requires at least 45 hours per work week in café. This position is not remote.

What you'll do

• Achieves all goals related to Sales, COGs, Labor, and Pace.
• Meets all deadlines regarding inventory, invoice, payroll, and schedule submission.
• Holds a standard of excellence for all food and beverages sold.
• Maintains a clean and safe work environment for team members and guests, ensures all equipment is functioning and in working order, actively uses their resources to find solutions, manages R&M budget.
• Seeks to continually expand knowledge in hospitality, food trends and specialty coffee.
• Implements Ascension Coffee standards as directed by Brand Leadership.
• Actively seeks ways to drive sales growth at café level : improved service, clean merchandising, LSM / events.
• Inspires passion and engagement across all teams.
• Coachable : receives and implements feedback quickly
• Approachable : forges strong interpersonal connections with folks of all skill levels.
• Impactful : communicates and conveys concepts in a way the individual will understand and respond with engagement.
• Culture : participates in an inclusive and quality focused culture, utilizing thoughtful communication as guidepost for fellow team members, customers, and consumers.

Qualifications

PI200a4d027021-30511-39181217