Emerging Store ManagerWalgreens • Townsend, MA, US
Emerging Store Manager
Walgreens • Townsend, MA, US
30+ days ago
Job type
- Full-time
Job descriptionSupervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures. Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. Ensures team members have a working knowledge of all computer and technology systems and software. Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. Completes special assignments and other tasks as assigned. Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. Obtains and maintains valid pharmacy technician license as required by state. Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. Assists Store Manager in planning and communicating the company and store strategy. Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports). Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. Must be fluent in reading, writing, and speaking English (except in Puerto Rico) Willingness to work flexible schedule including extended days, evenings, and weekend hours. Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. Ability to transfer to other Walgreens retail assets located within the same hiring Area. Bachelor's Degree. Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. External candidates : Business majors. Prior retail or food industry experience.
Emerging Store Manager
Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
- Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
- Accountable for improving on overall customer service metrics.
Operations
Full Store Operation Business Performance Management
People & Performance Management
Training & Personal Development
Communications
External Basic Qualifications
Preferred Qualifications
We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.
This role will remain open until filled.
Employment Type : Full-time
Job Function : Retail
Campus Req? : No
Store : 17212-TOWNSEND MA
District : 151-CHELMSFORD MA
Common Location : 18 MAIN ST,TOWNSEND,MA,01469-01300-17212-S
Full District Office Address : 18 MAIN ST,TOWNSEND,MA,01469
Create a job alert for this search
Emerging Store Manager • Townsend, MA, US
Related jobs
Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...Show more
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show more
Those aren't words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.Here, uniquely interesting work happens every day, in every department.From optim...Show more
At Koch, employees are empowered to do what they do best to make life better.Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the co...Show more
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.
As a leading global retailer of video games, electronics, a...Show more
When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store p...Show more
Assistant Manager Job Description.Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all stor...Show more
When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store p...Show more
Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
With locations in multiple states and expansion plans, Blufox i...Show more
Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers Save time.
The Store Manager Candidate supports the Store Manager in the effecti...Show more
The General Store Manager (GM) is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures.
direct supervision of staff; m...Show more
The starting pay range for this position is $65000 - $72000 and is based on experience.We encourage all qualified candidates to apply, as we are open to discussing compensation commensurate with a ...Show more
Product Manager Role - Hybrid Leominster MA.Our client is a small competitor within Electrical Engineering.They are owned by a large global company - providing a small company feel and large compan...Show more
Assists the Store Manager and the Assistant Store Manager with management retail store operations.Assumes full responsibility for all store operations in the absence of the Store Manager or Assista...Show more
We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...Show more
Sr Own Brand & Sourcing Manager.Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers.BJ's Who...Show more
Crafting the World's Finest Coffee.We believe in creating a warm and welcoming space where every cup of coffee sparks connection.
Every shift is a chance to brighten someone's day.As a shift manager...Show more
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.
Hannaford actively seeks out farmers ...Show more
Store Manager
Family Dollar • Goffstown, NH, USA
Full-time
Last updated: 22 days ago • Promoted
Store Manager in Training
O'Reilly Automotive • Leominster, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Senior Launch Manager
Bristol Myers Squibb • Devens, MA, US
Full-time
Last updated: 8 days ago • Promoted
Storeroom Supervisor
Koch Industries • Leominster, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Keyholder (Store 6177)
GameStop • Amherst, NH, US
Full-time
Last updated: 29 days ago • Promoted
Aldi Assistant Store Manager
Aldi Inc. • New Boston, NH, United States
Full-time
Last updated: 3 days ago • Promoted
00593 Assistant Store Manager
SBH Health System • Worcester, MA, US
Full-time
Last updated: 22 days ago • Promoted
Full-Time Assistant Store Manager
ALDI • Leominster, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Xfinity Retail Store Manager - Bedford
Blufox Mobile • Bedford, NH, US
Full-time
Last updated: 21 days ago • Promoted
STORE MANAGER CANDIDATE in Worcester, MASSACHUSETTS
Dollar General • Worcester, MA, US
Full-time
Last updated: 30+ days ago • Promoted
General Store Manager - Alltown Fresh
Global Partners • Marlborough, MA, US
Full-time
Last updated: 29 days ago • Promoted
Retail Store Team Leader
Ocean State • Milford, NH, US
Full-time
Last updated: 7 days ago • Promoted
Product Manager - Electrical Eng - Hybrid Leominster MA
Michael Page • Leominster, MA, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Shift Supervisor
Goodwill Northern New England • Amherst, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Store Assistant, Full Time
Circle K • Goffstown, NH, US
Full-time
Last updated: 30+ days ago • Promoted
Sr. Own Brand & Sourcing Manager - (General Merchandise / Perishables)
BJ's Wholesale Club • Marlborough, MA, US
Full-time
Last updated: 30+ days ago • Promoted
shift manager - Store# 08956, LEOMINSTER, COMMERCIAL ROAD
Massachusetts Staffing • Leominster, MA, US
Full-time
Last updated: 6 days ago • Promoted
FT Assistant Center Store Manager
New Hampshire Staffing • Bedford, NH, US
Full-time
Last updated: 22 days ago • Promoted