Talent.com
Area Supervisor
Area SupervisorRoss Stores • Butler, PA, US
Area Supervisor

Area Supervisor

Ross Stores • Butler, PA, US
30+ days ago
Job type
  • Full-time
Job description

Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

Essential Functions

Maintaining Safe & Secure Environments :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for security of building including entrance / exit control (Associate entry / egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.
  • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

    • Customer Service :

  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

    • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.
  • Keeps all areas of the Store clean, well-maintained, and merchandised to standard.
  • Responsible for daily trash removal.

    • General Merchandising :

  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Responsible for receiving merchandise truck when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).
  • Responsible for cleanliness and organization of all Stockrooms.
  • Helps deliver and place merchandise on sales floor when all merchandise is processed.
  • Responsible for ensuring any back-stock is secured and processed to Company policy.
  • Responsible for merchandising of department including the back stock.
  • Responsible for the reduction of loss due to damage.
  • Ensures compliance to the monthly presentation guidelines in assigned area.
  • Responsible for floor moves and signing including promotional signing as needed.
  • Responsible for re-wraps as needed.

    • Loss Prevention :

  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Ensures Public View Monitor (PVM) system is maintained properly.
  • Conducts "Code 50" package inspections.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

    • Front End Supervision and Operations :

  • Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.
  • Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time
  • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.
  • Controls Retail Associates' break schedule for backups, lunches and breaks.
  • Ensures all equipment is working properly.
  • Maintains proper supplies and recovery for the Front End area.
  • Ensures go backs are expedited, properly scanned, security tagged and ticketed.
  • Teaches all Associates the "Scan and Bag" best practice.
  • Ensures salability of merchandise on the Front End, aisle tables, Men's / Women's 4-way features, and specialty racks.

    • Fitting Rooms :

  • Responsible for the maintenance and cleanliness of the Fitting Rooms.
  • Ensures all Fitting Room garment tags are audited and accounted for to Company policy.
  • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.

    • Administrative Duties as Assigned by Store Manager :

  • Ensures Cash pulls and bank deposits are conducted to Company policy.
  • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs / Ins, void approval, register media and break schedules.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.
  • Other duties as assigned by Store Manager.

    • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

    • Qualifications and Special Skills Required :

  • Excellent verbal communication skills.
  • Fluency in English.
  • Prior Customer Service and supervisory experience preferred.
  • Familiarity with point-of-sale equipment and applications.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Ability to work evenings and weekends.

    • Physical Requirements / ADA :

    Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend

    Create a job alert for this search

    Area Supervisor • Butler, PA, US

    Related jobs
    Store Supervisor – Urgently Hiring

    Store Supervisor – Urgently Hiring

    Panera Bread • Wexford, PA, US
    Full-time +1
    Panera Bread - Pine Tree is looking for a full time or part time Store Supervisor for our location in Wexford, PA.As a Store Manager, you will assist the General Manager in managing the operations ...Show more
    Last updated: 28 days ago • Promoted
    Travel Supervisor

    Travel Supervisor

    Sheetz, Inc • SLIPPERY ROCK, PA, United States
    Full-time
    Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple st...Show more
    Last updated: 30+ days ago • Promoted
    County Meter Reader

    County Meter Reader

    Meter Reader • Clintonville, PA
    Full-time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...Show more
    Last updated: 20 days ago • Promoted
    Operations Supervisor

    Operations Supervisor

    Marathon Petroleum • Allison Park, PA, United States
    Full-time
    At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.Creates and ...Show more
    Last updated: 3 days ago • Promoted
    Finishing Department Lead & Engineer

    Finishing Department Lead & Engineer

    Acutec Precision Aerospace Inc. • Carlton, PA, United States
    Full-time
    Responsible for daily operations in the finishing department to ensure the departments work production proceeds in concert with the planned schedule, alerting the team when problems arise; assists ...Show more
    Last updated: 5 hours ago • Promoted • New!
    Shift Supervisor

    Shift Supervisor

    Eatn Park Hospitality Group • Grove City, PA, US
    Full-time
    Quick Apply
    At Eat’n Park Restaurants, we pride ourselves on consistently creating smiles for our guests.We offer extremely flexible schedules to meet your work / life needs and offer a career development path f...Show more
    Last updated: 30+ days ago
    Needed : Full-Time Working Janitorial Supervisor

    Needed : Full-Time Working Janitorial Supervisor

    Beaver County Association for the Blind • Slippery Rock, PA, USA
    Full-time
    Quick Apply
    Immediate need to fill Full-Time Working Supervisor position located in Slippery Rock, PA.Shift is Monday through Friday (40 hours / wk) from 8AM to 4PM, and on-call at $19.Duties to include but are ...Show more
    Last updated: 30+ days ago
    ASST STORE MGR in JACKSON CENTER, PA S17753

    ASST STORE MGR in JACKSON CENTER, PA S17753

    Dollar General • Jackson Center, PA, US
    Full-time
    Dollar General Corporation has been delivering value to shoppers for more than 80 years.Dollar General helps shoppers Save time. General Summary : The Assistant Store Manager helps maintain a clean, ...Show more
    Last updated: 30+ days ago • Promoted
    Store Supervisor – Flexible Schedule

    Store Supervisor – Flexible Schedule

    Panera Bread • Wexford, PA, US
    Full-time +1
    Panera Bread - Pine Tree is looking for a full time or part time Store Supervisor for our location in Wexford, PA.As a Store Manager, you will assist the General Manager in managing the operations ...Show more
    Last updated: 28 days ago • Promoted
    Part-Time Store Supervisor

    Part-Time Store Supervisor

    Reebok International, Ltd • Grove City, PA, US
    Part-time
    Quick Apply
    Leesburg Grove City Rd Suite 1265.As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results.You also share the respo...Show more
    Last updated: 30+ days ago
    Store Supervisor – Hiring Immediately

    Store Supervisor – Hiring Immediately

    Panera Bread • Wexford, PA, US
    Full-time +1
    Panera Bread - Pine Tree is looking for a full time or part time Store Supervisor for our location in Wexford, PA.As a Store Manager, you will assist the General Manager in managing the operations ...Show more
    Last updated: 28 days ago • Promoted
    Oakley - Sales Supervisor

    Oakley - Sales Supervisor

    Pennsylvania Staffing • Grove City, PA, US
    Full-time
    At Oakley, we believe everyone in the world can and will become better.We're cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change.When you're fre...Show more
    Last updated: 8 hours ago • Promoted • New!
    Order Picker

    Order Picker

    Walmart • Stoneboro, PA
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show more
    Last updated: 25 days ago • Promoted
    Greeter

    Greeter

    Walmart • Clintonville, PA
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show more
    Last updated: 20 days ago • Promoted