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Customer Service Representative (Bilingual)
Customer Service Representative (Bilingual)CornerStone Technology Talent Services • Irving, Texas, United States
Customer Service Representative (Bilingual)

Customer Service Representative (Bilingual)

CornerStone Technology Talent Services • Irving, Texas, United States
17 days ago
Job type
  • Full-time
Job description

Job Title : Customer Service Representative (Bilingual)

Temp-to-hire

Start Date : As soon as possible

CornerStone TTS is currently seeking a Production Support Specialist for a growing client in Irving, TX. This is a full-time, temp-to-hire opportunity offering long-term potential with a company that values integrity, reliability, and professionalism.

This position focuses on delivering front-line customer service and Level 1 technical support in a high-volume, phone-based environment. Candidates should possess strong communication skills, a customer-first mindset, and be comfortable working on-site on a daily basis.

Responsibilities :

  • Respond to customer inquiries via phone, chat, and email
  • Provide Level 1 break / fix support and troubleshoot software or access issues
  • Perform data entry and assist with order tracking and billing inquiries
  • Escalate unresolved issues to internal teams when appropriate
  • Contribute to a team-oriented, open-door environment focused on customer satisfaction

Requirements :

  • 2+ years of customer service, call center, or help desk experience
  • Bilingual – English / Spanish is required
  • Excellent verbal and written communication skills
  • Professional, punctual, and dependable
  • Ability to work 100% onsite now and after a planned local office relocation in mid-2025
  • Proficiency with Microsoft Excel and data entry systems preferred
  • What’s Offered :

  • Full-time, temp-to-hire opportunity with long-term growth potential
  • Stable and supportive team environment
  • Opportunity to contribute to process improvement and customer satisfaction
  • Competitive pay with consistent hours
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    Bilingual Customer Service Representative • Irving, Texas, United States

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