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Customer Specialist - Energy - GROWMARK, Inc - Nashville, IL

Customer Specialist - Energy - GROWMARK, Inc - Nashville, IL

Nashville StaffingNashville, IL, US
23 hours ago
Job type
  • Full-time
Job description

Job Posting

GROWMARK is an agricultural cooperative serving almost 400,000 customers across North America, providing agronomy, energy, facility engineering and construction, and logistics products and services, as well as grain marketing and risk management services. Headquartered in Bloomington, Illinois, GROWMARK owns the FS trademark, which is used by its member cooperatives. GROWMARK also owns and operates SEEDWAY, the largest full-line seed company in the United States.

Purpose and Summary Statement : Responsible for timely completion of invoicing, overseeing receivables and payables, account set up and providing excellent customer service that positively impacts business.

Essential Job Functions :

  • Compiles data and prepares accurate invoices for all service work and products sold in a timely manner to ensure accurate receivables.
  • Utilizes resources, internal and external of the department, to resolve complex vendor payment issues that occur as a result of customer invoice errors, fuel destination errors, carrier entry errors, and / or system defects ensuring timely and accurate invoice payment.
  • Reviews reconciliation reports and takes appropriate action to resolve routine and complex system issues.

Other Job Functions :

  • Follows GROWMARK's Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.
  • Performs all other duties as assigned.
  • Requirements :

  • Normally requires an associate's degree in business or related field or the equivalent thereof, and 2 years of office-related customer service work experience.
  • Understanding and experience with invoicing, billing, account reconciliation, along with analysis and problem-solving skills.
  • Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision-making and skill development.
  • Proven professional communication, interpersonal, and customer service skills.
  • Demonstrates planning and organizational skills, the ability to handle multiple tasks with frequent interruptions, prioritize work, and deal with deadlines.
  • Proven computer skills in using Microsoft Office software, especially Excel, and the ability to learn software tools for business processes.
  • May be required to work beyond what are considered normal business hours.
  • Must have a valid driver's license with the ability to work extended hours and travel independently overnight.
  • Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position.
  • Benefits :

  • GROWMARK is dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future.
  • We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans.
  • To promote a healthy work-life balance, employees enjoy generous paid time off (PTO), paid holidays, and parental leave.
  • Our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being.
  • We are an equal opportunity / Disabled / Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans. Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and / or reference check, as applicable and permissible by law.

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    Customer Specialist • Nashville, IL, US

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