Program Manager, Community Engagement Job at Arizona Commerce Authority in Phoen

Job Description

Job Description

ABOUT THE ORGANIZATION :

The Arizona Commerce Authority (ACA) is the state's leading economic development organization with a streamlined mission to grow and strengthen Arizona’s economy. The ACA uses a three-pronged approach to advance the overall economy : recruit, grow, create – recruit out-of-state companies to expand their operations in Arizona; work with existing companies to grow their business in Arizona and beyond; and partner with entrepreneurs and companies large and small to create new jobs and businesses in targeted industries.

ABOUT THE ROLE :

The Program Manager, Community Engagement will manage Venture Development programs that enable innovation and ecosystem community management. This individual will provide support in the execution and enablement of our community platform and the programs that are supported in alignment with this platform, to include delegations of startups. Additionally, the Program Manager will serve as a liaison between the innovation team and marketing, supporting ACA’s brand in all communications and visual assets.

PRIMARY RESPONSIBILITIES :

• Responsible for the building, maintenance, operations, and marketing of our community platforms.
• Own startup delegations for Venture Development through curation and facilitation.

Manage timelines and deliverables for all facets of the day-to-day operations of our community programs.

Work collaboratively with internal Marketing & Communications staff, and external stakeholders to develop presentations, website content, e-blasts, and other materials for public engagement.

Lead the collection, compilation, and analysis of program activity data; maintain consistent documentation and provide activity reports as requested.

Curate high quality, unique and relevant content for founders and other ecosystem partners

Lead marketing strategies in email, social media and visual products, in accordance.

Build out LMS (Learning Management System) platform.

Engage with participants at all levels of professional development, Founders, Investors, Partner Organizations with high levels of discernment and grace.

Effectively and seamlessly manage relationships across internal and external stakeholders.

Participate in the generation of program resources and in the design and development of program operating goals, objectives, and protocols and related tasks.

Assist leadership with any other related duties and special projects.

COMPETENCY, EDUCATIONAL, & EXPERIENCE REQUIREMENTS :

Bachelor’s degree in business, marketing, or a related field of study; or an equivalent combination of education and experience.

Minimum two (2) years of professional experience directly related to the standard duties as outlined; experience must include progressive responsibility for programming or training, LMS management, or social media content creation or development.

Demonstrated strong methodical and strategic thinking.

Excellent verbal, written and interpersonal communication skills; highly collaborative team approach to work.

Experience working with marketing systems and social media platforms.

Successful record of managing multiple projects with demonstrated ability to work independently in rapidly changing environments.

Experience creating and facilitating virtual webinars and presentations.

Proficiency with MS Office suite and web-based technologies.

Ability to attend day and evening events regularly.

HIGHLY PREFERRED SKILLS, ABILITIES & QUALIFICATIONS :

Familiarity or experience working in public university settings, business development, or start-up or small business ventures.

Self-starter interested in contributing to a dynamic and growing program with a non-traditional approach.

Strong client service skills : ability to work well with individuals across diverse teams and cultures.

Ability to work independently based on general guidance and experience and ability to work collaboratively.

Strong attention to detail; entrepreneurial and team-based mindset.

Strong communication both written and verbal.

Interest and capability to design and implement systems and plan campaigns.

Positive, independent, self-motivated team player with an innate desire to help others.

Company Description

The Arizona Commerce Authority (ACA) is the state's leading economic development organization with a streamlined mission to grow and strengthen Arizona’s economy. The ACA uses a three-pronged approach to advance the overall economy : recruit, grow, create – recruit out-of-state companies to expand their operations in Arizona; work with existing companies to grow their business in Arizona and beyond; and partner with entrepreneurs and companies large and small to create new jobs and businesses in targeted industries.

Company Description

The Arizona Commerce Authority (ACA) is the state's leading economic development organization with a streamlined mission to grow and strengthen Arizona’s economy. The ACA uses a three-pronged approach to advance the overall economy : recruit, grow, create – recruit out-of-state companies to expand their operations in Arizona; work with existing companies to grow their business in Arizona and beyond; and partner with entrepreneurs and companies large and small to create new jobs and businesses in targeted industries.