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Field Service Manager

Field Service Manager

Mustang CatPearland, TX, US
11 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Building Texas… Powering the World .

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing  industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces  of 2025!

As the authorized Caterpillar® dealer for Southeast Texas, we serve the construction, oil & gas, pipeline, power generation , and manufacturing industries with pride. At Mustang Cat, we value your skills, invest in your growth, and empower you to make a difference.

Mustang Cat is actively recruiting an experienced  Field Service Manager  to lead our  Power Systems Field Operations  team in Houston, Texas. This position requires advanced knowledge of  Caterpillar diesel and natural gas engines and generators , with a strong preference for candidates experienced in  3500 & 3600 series engines and Electric Power Generation . As a key  service leader  in the  industrial power systems  market, you’ll oversee field operations, manage technical support, and help deliver mission-critical service to customers across high-demand industries.

Top Benefits for Field Service Managers :

  • Great Work-Life Balance
  • On-Premise Clinic
  • Tuition Reimbursement
  • Vast Growth Opportunities
  • Leadership Training Programs
  • Job Stability
  • Full-Time Benefits : Medical, Dental, Vision
  • 401(k) with Employer Matching
  • Paid Vacation, Sick Time & Holidays

What You’ll Do as a Field Service Manager :

  • Lead and support field supervisors and  engine service technicians  specializing in diesel and natural gas engines, electric power generation equipment and switchgear
  • Ensure expert execution of service work on Caterpillar and other industrial power units
  • Foster alignment between field service, sales, and operations teams
  • Oversee technician productivity, training, and development
  • Maintain cost control and drive departmental profitability
  • Oversee warranty processing and optimize recovery opportunities
  • Promote safety compliance and enforce best practices in field operations
  • Lead workforce development, coaching employees for long-term growth
  • Manage service delivery on complex engine projects across oil & gas and industrial sectors
  • Support business objectives through special project leadership

    • Field Service Manager Requirements :

  • Bachelor’s degree in an industry-related field or 8+ years of technical management experience
  • Advanced knowledge of  diesel and natural gas engine systems and power generation products , including Caterpillar 3600 series engines
  • Proven experience leading field-based engine or generator service teams. Must have   prior management for roughly 35 + employees (techs, supervisors, dispatchers and service billing clerks) and would be responsible for over $1.5 million of revenue monthly.
  • Background in  industrial power systems , oil & gas, or generator service industries
  • Familiarity with Caterpillar service platforms (SIS and DBS preferred)
  • Strong interpersonal, team-building, and communication skills
  • Ability to multitask, make informed decisions, and lead under pressure
  • Passion for delivering technical excellence and service leadership

    • #mustangcareers

    Check out the Mustang Cat Anthem to see our mission in action!

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    Mustang Cat is an Equal Opportunity Employer.

    PandoLogic. Keywords : Field Service Manager, Location : Pearland, TX - 77584 , PL : 601405573

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    Field Service Manager • Pearland, TX, US