Patient Access Services Representative
You have a place in the health care industry. If you're looking to leverage your abilities to make a real difference and real change in the health care industry you belong at Banner Health. Apply today. We have an exciting opportunity for a Patient Access Services Representative at our Banner Imaging - Casa Grande, AZ clinic. In this role, you'll be the first point of contact for patients, ensuring a smooth and welcoming experience. Our team prides itself on collaboration and helping one another succeed, creating a positive and friendly work environment. This is a full time, day shift position. You can expect to work between the hours of 7AM to 5 : 30PM with rotating Saturday coverage starting at 6 : 30AM. Join a team that values teamwork and patient-centered carewhere your contributions truly make a difference.
Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health's varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. Medical Imaging professionals also enjoy access to :
Position Summary
This position conducts customer service, registration, point of service collections, may validate and / or obtain authorizations from payers in order to maximize reimbursement. Provides a customer-oriented interaction with each patient in order to maximize customer experience. Obtains all required consents for each registration. Document all facets of the registration process, loads correct payer(s) to each account and meet accuracy goals as determined by management. Collect payments and regular collection targets as determined by management. May perform financial counseling when appropriate. Meets productivity targets as determined by management. Demonstrates the ability to resolve customer issues and provide excellent customer service.
Core Functions
Minimum Qualifications
High school diploma / GED or equivalent working knowledge. Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
Preferred Qualifications
CHAA certification is preferred. Work experience with the Company's systems and processes is preferred. Previous cash collections experience is preferred. Additional related education and / or experience preferred.
EEO Statement : EEO / Disabled / Veterans Our organization supports a drug-free work environment. Privacy Policy Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.
Representative • Casa Grande, AZ, US